We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Fred M. Schildwachter & Sons, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fred M. Schildwachter & Sons, Inc.

              807 S Fulton Ave Mount Vernon, NY 10550-4703

              BBB Accredited Business

            • Fred M. Schildwachter & Sons, Inc.

              PO Box 71 Mount Vernon, NY 10551-0071

              BBB Accredited Business

            • Fred M. Schildwachter & Sons, Inc.

              1400 Ferris Place Bronx, NY 10461-3611

              BBB Accredited Business

            Business ProfileFred M. Schildwachter & Sons, Inc.

            Fuel Oil
            Multi Location Business
            BBB accredited business

            Contact Information

            807 S Fulton Ave

            Mount Vernon, NY 10550-4703

            Visit Website
            (718) 828-2500

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/16/1981

            Years in Business: 120

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Fred M. Schildwachter & Sons, Inc. sells heating oil, heating installations, repairs and boiler maintenance.

            Business Details

            This is a multi-location business.

            Find a Location

            Fred M. Schildwachter & Sons, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Fred M. Schildwachter & Sons, Inc.

                807 S Fulton Ave Mount Vernon, NY 10550-4703

                BBB Accredited Business

              • Fred M. Schildwachter & Sons, Inc.

                PO Box 71 Mount Vernon, NY 10551-0071

                BBB Accredited Business

              • Fred M. Schildwachter & Sons, Inc.

                1400 Ferris Place Bronx, NY 10461-3611

                BBB Accredited Business
              Location of This Business
              807 S Fulton Ave, Mount Vernon, NY 10550-4703
              BBB File Opened:
              4/1/1981
              Years in Business:
              120
              Business Started:
              7/20/1904
              Business Incorporated:
              1/1/1916
              Accredited Since:
              4/16/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Schildwachter Oil
              Business Management
              • Mr. Peter Schildwachter, Vice President
              Contact Information

              Principal

              • Mr. Peter Schildwachter, Vice President

              Customer Contact

              • Mr. Peter Schildwachter, Vice President
              Additional Contact Information

              Fax Numbers

              • (718) 828-3661
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/13/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              I have been a customer of ******************** for almost 20 years and am filing this complaint because this is the third time that this has occurred. I am a will call customer which means that I do not have automatic delivery. In the past when I have called to request oil, the specific amount requested was delivered. I HAVE NEVER had Schildwachter fill up my tank. This allows me to budget for the expected oil bill. On August 25th, 2023, I called and requested 200 gallons. I recently received a bill for $2168.10 because they again FOR THE THIRD TIME decided to fill up my tank with ***** gallons. I believe the company is doing this on purpose in order to be able to send me a bill for it. The past 2 times that this has occurred, the billing department was kind enough to have me spread my payments over 2 months but at the end of the day they still got paid for something I DID NOT REQUEST. Again this is the third time that this has occurred and I am now filing a complaint in regards to their actions. I only requested 200 gallons and should be billed accordingly. Any extra that was put into my tank was unwanted and should be a costly loss on Schildwachter.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Karen B

              11/20/2023

              In February of 2023 during my purchase of my home, I purchased oil and we found that the Pertrometer was not working (my indicator of when oil is needed is no heat or hot water) I sent text messages and we spoke verbally several times to a rep who informed me they would send someone out to check the meter, no one came! April/May we spoke again when I purchased MORE oil and they informed me that I would need to dig to find top of tank and they would send someone to come check the meter, I did dig and no one came. In August they came by I showed the rep how much I dug out and he stated it wasn't enough so he instructed me to dig MORE to expose the piping, I explained to the rep that I understand I need to dig and I will however I need the meter fixed due to not knowing how much oil I have in my tank. The rep said someone would come, no one came! I reached out to ******************* with no reply. In October, I've contacted the rep and company asking if we can get the meter checked and replaced and informing the pipes are exposed, because I do not know how much oil I have, nothing was done and no reply! Now in November, I have run out of oil (NO HEAT OR HOT WATER) now forced to get another emergency oil delivery due to my family AND my tenant living here! Tried another company from referral, the new company says stay with Schildwatcher because he works with them! Now Schildwatcher rep stated that when I pay for this new delivery, someone will be out to assess the meter! I trusted that and received the $700 delivery of 150 gallons and STILL no one has yet to come out!!! Ive been texting rep and calling company with no reply!! As a business they should honor their word and take care of their paying customer! It is utterly disgusting that I am being treated in such manner which has prompted me to make this complaint! DO NOT USE THIS COMPANY..

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.