Business ProfileforShor International Corporation

I ordered replacement gold detection pills on August 21, 2023. ***** came a week later in a plastic envelope. When I opened the package I seen that the pills were messed up and appeared to have gotten moisture. I paid $59 shipping handling and sent it to ***** to my brother. When I called the next day the customer service rep said the pills were messed up because of the heat. On their website it has no mention or warning about keeping the pills out of the heat. When I talked to them about this, they said they would send me another one but I would have to pay shipping and handling. I paid $42.40 for shipping and handling. Again when the pills arrived they were messed up. I called the customer service rep, and complained but they said there is a roughness that happened to the pill but it would still work. The pills dont look like on their webpage. In total I paid $123.90 for nothing. I would like for them to pay me back. This company didntt get the responsibility at all. They should have added warnings and that there are only two pills that come. After I complained they then added the heat warning and that there were only two pills. I have pictures of before that when I ordered there was no warning at their webpage. Overall Im disappointed with how they handled this situation. I have all the pictures to prove that Im telling the truth.