ComplaintsforPINCHme Group, Inc.
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Complaint Details
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Initial Complaint
05/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I registered an account with PinchMe from the beginning of it's ************* base. I received one PinchMe Plus item a very long time ago and none since. To receive the Plus items such as gift cards, glitter eyeliner pencils, lip liner pencils, lipsticks, lipgloss, gps tag, Bluetooth speaker and more, they have you participate with a "partner", basically give them all of your information, spend money for goods and services and install and play games, then it's supposed to be "verified" by the partner that you actually did it to receive your Plus item. I have countless screenshots of participating, being verified and then receiving nothing. I am owed countless gift cards, lipstick, lipgloss, glitter eyeliner, Bluetooth speaker and gps tracker to name a few. I believe that PinchMe and their "partners" are just in it for individuals money, information and participation. I would like my gift cards namely Amazon, lipstick, lipgloss, lip liner, glitter eyeliner, Bluetooth speaker and gps tracker to be delivered.Customer response
06/24/2022
Better Business Bureau:
At this time, I have not been contacted by PINCHme Group, Inc. regarding complaint ID ********.Per your request, this email is a written notification to inform you that no individuals from PinchMe have contacted me regarding complaint ********. I thank you for your time on my behalf.
Sincerely,
***************************Initial Complaint
05/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
The company is a scam and will not cancel my membership or remove me from their mailing list.Also, just a note, it gave my info to others, because shortly after setting up an account I got tons a scam emails and texts, which I had never gotten before, as in daily.I dont know if thats their correct address. The address in my emails is **************************************************.Initial Complaint
05/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On May 1, I completed an offer for a $1 trial with Experian to get a $15 Apple gift card. When I got to the last step to claim where I enter my address, I entered it and clicked to get the card. It 404 errored. I tried four or five times, still 404. I emailed customer service and a rep - initial M. - was helping me within a day or two. After a back and forth of a couple days, I sent all requested information on May 5. Never heard anything. I let a week go by before I tried to contact M again. This time, the email thread wed been communicating on created a new ticket. I wasnt able to contact M again and the new ticket has been ignored. I even reached out to them on IG and they refuse to help me. Just keep telling me to do what Ive already done twice. I did what I was supposed to do. Now its their turn. Get me my $15 Apple gift card.Initial Complaint
04/28/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On the 25th of last month I was suppose to get a package finally it says shipped on the 22nd of this month and they didn't send me no tracking information I need to change the address or get a tracking information so I know when my package will be there it's a food package and if I don't know when it's there it will get old and I will be upset that's why I'll rather change the address instead to *************************************************** I tried emailing pinchme no email back I tried to do it again and this time it wouldn't let me I'm getting really upset by this I try to use there number to call and it wouldn't go thru idk what to doInitial Complaint
03/02/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
They owe me a $10 amazon GC. I received the offer to earn one when completing one of their partner offers. I completed the ******** offer, received confirmation and messaged them nearly two weeks ago to let them know I haven't received my gift card with no reply.Customer response
04/12/2022
Better Business Bureau:
At this time, my complaint, ID ******** regarding PINCHme Group, Inc. has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
****** ****Initial Complaint
01/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
December 2021 thru Present Pinchme is spamming me. They are sending me at least one hundred notifications per day stating I have won hundreds of thousands of dollars. As soon as I signed up with them, the very next day I unsubscribed which has created them spamming me. They have taken over my phone and I want them to stop. Please help! They won't leave me alone nor will they listen to me requesting they stop all their spamming.Customer response
02/21/2022
Better Business Bureau:
At this time, I have not been contacted by PINCHme Group, Inc. regarding complaint ID ********.
Sincerely,
*****************************
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Customer Complaints Summary
37 total complaints in the last 3 years.
14 complaints closed in the last 12 months.