Business ProfileforScentbird Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning delivery fulfillment and customer service issues for Scentbird Inc. Consumers are telling BBB about problems they encounter after signing up for a subscription service with this company. Many consumers claim they still haven't received the expected monthly shipment from the company even though many weeks have passed since it was expected to be received. Numerous consumers reportedly encounter a lot of difficulty getting a response the Scentbird about the delivery status of their orders, despite multiple attempts to each them by email and Facebook. Some consumers also claim they have issues cancelling the monthly subscription fees and obtaining a refund of these charges from the company.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 158 W 27th St Fl 11, New York, NY 10001-6216
- BBB File Opened:
- 1/25/2017
- Years in Business:
- 10
- Business Started:
- 5/24/2014
- Business Incorporated:
- 5/24/2014
- Type of Entity:
- Corporation
- Alternate Business Name
- Deck of Scarlet
- Business Management
- Ms. Jessica Lauren, Customer Support Manager
- Mrs. Steven Rivera, Director of Customer Care
- Ms. Jessica Youssef, Project Manager
- Contact Information
Principal
- Mrs. Steven Rivera, Director of Customer Care
Customer Contact
- Mrs. Steven Rivera, Director of Customer Care
- Additional Contact Information
Website Addresses
Customer Complaints
309 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/22/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
100 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
andrea r
1 star11/01/2024
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