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            Business ProfileSundays for Dogs, Inc.

            Pet Food

            Contact Information

            228 Park Ave S # 71892

            New York, NY 10003

            Visit Website

            Customer Reviews

            1.14/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            228 Park Ave S # 71892, New York, NY 10003
            BBB File Opened:
            8/10/2022
            Read More Business Details and See Alerts

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/10/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Subscription is supposed to be shipped every 31 days but they charged me on Sept 25 and now they're charging me again already on Oct 10. If you postpone, make order smaller or skip a shipment they still charge you in full on original scheduled date. No phone.
            Read More
            Read 13 More Complaints

            Customer Reviews

            14 Customer Reviews

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            Most Recent Customer Review

            Brenda M

            08/12/2024

            I cancelled my upcoming order and all future order on July 9th. I assumed I would be credited for the charge for the order since it was not going to be shipped until August. Today I got an email that my order had shipped. I looked back through my bank statement and was never credited. I have the text messages confirming the cancellation of the order and also of all future orders. Now they are saying they are going to contact the warehouse and try to stop the order. This isn't my problem they screwed up and sent the order. I want the refund credited to my account immediately!

            Sundays for Dogs, Inc. Response

            08/13/2024

            Hi ******! Thank you for bringing this to our attention - we're so sorry you had such a frustrating experience with us. We have your cancelation request documented in our system and can see that a member of our team canceled your subscription but failed to cancel any orders in progress per your request. To make up for our error, you were refunded in full for the unwanted order yesterday. If there's anything else we can do to help, please don't hesitate to reach out to ******************************** Thank you for your patience here!
            Read 13 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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