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Find a Location

The Photo Studio Group New York LLC has 1 locations, listed below.

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    Business ProfileforThe Photo Studio Group New York LLC

    Photographer
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.28/5stars

    Average of 46 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/14/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    39 W 38th St Fl 11 C/O Maps Studio, New York, NY 10018-2052
    BBB File Opened:
    2/14/2020
    Years in Business:
    5
    Business Started:
    12/7/2018
    Business Incorporated:
    12/7/2018
    Accredited Since:
    6/14/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Maps Studio NYC
    • Mapsstudio
    • MAPS Studios
    • West 38 Studios
    • Apex Studios
    Business Management
    • Ms. Maddy Brener, Director of Operations
    Contact Information

    Principal

    • Ms. Maddy Brener, Director of Operations

    Customer Contact

    • Ms. Maddy Brener, Director of Operations
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: 8 tips for hiring a photographer

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    46 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Beau R

    1 star

    11/08/2024

    The amount of work they do for you is not worth the money, their expertise, their transparency, or their customer service, I have called and left messages that have never been returned and I am still in the process of paying off the sum I agreed to. This is not just buyer's remorse. I was pressured into making a decision before I left the office, and they told me my pictures would not be available to me and at that point I didn't even know if I could get my deposit back for the shoot. This is a full-blown scam, do not go into business with these people, do not buy a packages, do not I beg and plead with you unless you are rich and can just throw away money like that.I am fully aware that this is not a modeling agency, this is basically a photo studio that tricks you into thinking you can make money and pay off your debt with them by getting modeling gigs, but this is simply impossible without financial dependence on someone else/without at least a part time job to help pay for each installment as they come/or the free time to actually look for these jobs, not even touching upon the fact that the "resources" they give you are basically just sites that you can find on ****** and the better ones you would also have to pay for in even more monthly payments. The amount of time and effort you have to put in to apply for other types of gigs (not just modeling) is unrealistic. I am a full-time student and I made the mistake of going into business with these people and I am terrified by the fact that I am not receiving a call back from the office after leaving a message, I am terrified for my credit score (which is actually really good), and I feel so much anger at myself for having signed this contract. Predatory business practices, DO NOT go here, it mat be an A+ rating but they don't care about their customers, and I was reassured with sweet talk based on the best case scenario when the best case scenario though possible is HIGHLY unrealistic.

    Local BBB

    BBB Serving Metropolitan New York

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