Business ProfileforUnited States Auto Shipping Inc.

If i could leave a -1 review i would! I spoke to a broker named **** as i was referred by my sister who was using this same broker for a car transport from ******, ** to ********, **, i was looking to do the opposite and have my moms car shipped from ** to ******. After speaking to **** about the referral he was more than willing to help but that was the extent of his and this companies professionalism. **** agreed to my original price of $750 since he was charging my sister $600 for hers and promised that he would have both cars delivered and picked up with no issues. Long story short on the day my sisters car was picked up the broker **** called and said the driver would not pick up her unless she paid another $200 dollars and she'd have to sign a new agreement. Not wanting to miss her flight she did it but was upset and told me. I called **** and told him that it wasn't professional the way he handled that situation and that i would not be treated the same way. He said he understood and that my price and pick up date would jot be changed. Fast forward to my moms pick up date. I called **** 5x and he finally answered and said "the driver cancelled and couldn't make it for the price we agreed on". I asked him why not and he said because it was a Friday. He literally made me miss my flight and i had to get a hotel for an extra day to make sure i was there when the car was picked up. He lied again and said the driver was in route that night or the next morning. I finally spoke to the driver who stated he was never coming for that rate and said the broker lied to me. He then said he could come the following day for $900 at drop off. Mind you i already paid a $150 deposit that **** literally begged me to send. The next day i got a random call from another driver from TK Auto Transport stating he was on his way to get my moms car between 3-5pm. When i'd already be back in ******. This driver at least communicated well and was able to help us get my mom car to ******!