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          Find a Location

          CardWorks Servicing LLC has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileCardWorks Servicing LLC

            Credit Cards and Plans
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            101 Crossways Park West

            Woodbury, NY 11797

            Visit Website

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            73 complaints closed in last 3 years

            34 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            CardWorks Servicing LLC has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              101 Crossways Park West, Woodbury, NY 11797
              BBB File Opened:
              11/1/1992
              Years in Business:
              38
              Business Started:
              1/1/1986
              Alternate Business Name
              • Carson Smithfield LLC
              • Cardholder Management Services L.P.
              • C.M.S.
              • CMS Cardholder Management Services
              • Credit Card Services
              • SMB FA Consumer
              Business Management
              • Mr. Donald M. Berman, President
              Contact Information

              Principal

              • Mr. Donald M. Berman, President
              Additional Contact Information

              Fax Numbers

              • (516) 576-0422
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              73 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              ********** Im not liable debt It has come to my attention that you have illegally reported my personal information to unaffiliated third parties without providing the required disclosures. Pursuant to 15 U.S. Code 6802, you are legally required to provide me with three specific disclosures. After thoroughly reviewing all documents provided by your institution, I have found that none of these documents contained the necessary disclosures as mandated by 15 U.S. Code 6802(b).I have identified inaccuracies in the accounts listed on my ********************** report. This agency is in violation of 15 U.S. Code 1681i. According to 15 U.S. Code 1681i:(5) Treatment of Inaccurate or Unverifiable Information:"Promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate."
              Read More
              Read 72 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mark A

              09/24/2024

              Trying to pay a past debt but the debt collection prompt after dialing 516-***-0404 directs you to then call 516-***-0423 which isnt a working number. When calling the original number back and dialing zero or staying on the line like it directs you for further service it disconnects you. There is no one to get in touch with whatsoever.

              CardWorks Servicing LLC Response

              10/07/2024

              The account was opened with *******************. Due to nonpayment, the account charged off with an outstanding balance. At charge-off, ownership of the account was transferred to CW Nexus Credit ******************* I, and the account was placed with third party collection agencies for servicing. While we regret any dissatisfaction, CW Nexus Credit ******************* I does not offer customer support via phone. The customer may either write to us or contact the collection agency that is currently servicing the account for assistance. A letter was sent directly to the customer on October 3, 2024.
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

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