Business ProfileforAction Now, Inc.

5/9/2023 We had our house power sprayed like we have had done for years. The only difference is this was the first time that Jessica used a back pack sprayer. She’s always used the sprayer connected to her service truck. It was almost immediately that my husband and I noticed white spots and streaks all over our siding. Our siding is a midnight blue so you couldn’t miss the white spots and streaks. This siding was put on last year 2022. When Jessica power sprayed last year there were no issues (she used the sprayer attached to her service truck) My husband called Action Pest Control regarding the issue. Jessica came out the next day to access the problem. She called the owner Tom and he instructed her to get some **** dish soap and use a sponge on a section to see if the spots will come off. The spots did not come off. My husband spoke with Tom and he assured us this problem would be taken care of. He said “I have a $2 million dollar insurance policy so it will be made right.” We felt a little relieved because if they couldn’t get the spots removed, they had an insurance policy to replace our siding. Tom told us that he and Jessica would come out and try to get the spots removed on 5/19/2023. Unfortunately, the spots did not come off. We also had the owner of the company that put our siding on come out on 6/7/2023. He looked at the siding and stated that it was definitely due to a chemical that caused the spots and streaks. Now, from this point, the owner told us he was done and he sent the info to the company that made the chemicals. They requested photos. We sent photos. The rep for the chemical co. came out and walked around our house. He confirmed he could see the spots. He told us he would get this over to their tech dept. To get it resolved. 10/10/2023 Nathan from the technical dept. called my husband and said he couldn’t see any spots so he was closing the case. I called Nathan because this was incorrect. He never called me back. We want our siding replaced!