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Find a Location

Ferguson's Fireside Chimney Cleaning, Inc. has 1 locations, listed below.

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    Business ProfileforFerguson's Fireside Chimney Cleaning, Inc.

    Chimney Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/2/2009

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers chimney building, cleaning, and repair. Installation of wood, gas and pellet fireplace inserts & stoves.

    Business Details

    Location of This Business
    1634 30th St NE, Canton, OH 44714-1628
    BBB File Opened:
    11/29/1993
    Years in Business:
    41
    Business Started:
    1/1/1983
    Business Started Locally:
    6/3/2009
    Business Incorporated:
    1/12/1983
    Accredited Since:
    6/2/2009
    Type of Entity:
    Corporation
    Business Management
    • Mr. James Ferguson, C.E.O.
    • Mrs. Rebecca M. Ferguson, Manager
    Contact Information

    Principal

    • Mr. James Ferguson, C.E.O.

    Customer Contact

    • Mrs. Rebecca M. Ferguson, Manager
    Additional Contact Information

    Fax Numbers

    • (330) 456-9390
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a chimney sweep

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maggie R

    1 star

    06/09/2023

    I have been calling since April 10, 2023. It is now June 9, 2023. Our first appointment was scheduled for April 17, 2023. They came and stated our chimney was too tall and they would need a lift. They also stated that they had another job that needed a lift and would call back the next week. They never did. I waited 2 weeks to call again and told me not to worry they did not forget. I waited then 4 more weeks... Nothing. They did forget and apologized.. I finally got another appointment scheduled for June 1. They called and stated the technician was sick and rescheduled me for today at 11 am June 9. They did not come and I received no reminders or updates. Just a no show. I even had asked when I called if our chimney was too tall or they did not want to do it just to let me know. After receiving the run around for the past 2 months. My family has always used this company and now that we have a home we thought we could rely on them too.

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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