Business ProfileforSchumacher Homes, Inc.

I have been trying to buy land and a house from Schumacher homes. However, it seems they have selective process for who they want to build houses for. The lack of follow up from sales to sales managers is nothing that I have ever seen from a company who relies on sales to be in business. I have left multiple voicemails for Columbus sales manager, corporate contacts, and multiple other managers. Not a single one has called me back. I asked for a different sales contact because previously Amber was not helpful. After finally being able to also get a hold of schumacher mortgage, they were able to get Schumacher Homes to change the sales contact changed from Amber to Sarah. The experience has not been any better. I received a phone call from Sarah to understand what I want, and she said she would help. There has not been any help. She sent me a quote, which is fine, but still included Amber on the email. The email had the wrong house listed and the quote was for the house I was looking for. I was told that by 10/9 they would have confirmation the land would be available. It's 10/11, and I have not heard anything from the sales person. Additionally, after multiple inquiries and quotes on land, a concern raised about minimum square footage of the house. Apparently, there is a requirement of 1600 square foot for house, and the house I am wanting has not changed and less than 1600 square foot. This is another fail from the sales team and waste of my time. There are promotions being offered by Schumacher Homes and Schumacher Mortgage within the month. With the lack of contact by the sales team, I cannot see how anyone can successfully purchase a house. I believe it's time for me to drop this company from consideration because if they are this bad now; I cannot imagine what the process would be like to actually have a house constructed and deal with the warranty people.