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          Find a Location

          Herrnstein Auto Group has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileHerrnstein Auto Group

            New Car Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            133 Marietta Rd

            Chillicothe, OH 45601-9433

            Get Directions
            Visit Website
            Email this Business
            (740) 773-2220

            Customer Reviews

            1.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 80

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            New and Used Auto Dealership

            Products & Services

            New and Used Auto Dealership

            Business Details

            This is a multi-location business.

            Find a Location

            Herrnstein Auto Group has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              133 Marietta Rd, Chillicothe, OH 45601-9433
              Email this Business
              BBB File Opened:
              1/1/1970
              Years in Business:
              80
              Business Started:
              1/1/1944
              Business Incorporated:
              10/11/1988
              Type of Entity:
              Corporation
              Alternate Business Name
              • Herrnstein Chrysler & Kia
              • The Herrnstein Auto Group, LLC
              • Herrnstein Chrysler, Inc.
              • Herrnstein Chrysler Dodge Jeep Ram Fiat
              • Herrnstein Hyundai
              • Herrnstein Kia
              • Herrnstein Of Waverly LLC
              • Herrnstein Of Waverly
              • Herrnstein Hyundai, Inc.
              Business Management
              • Mr. Bart Herrnstein, President
              • Mr. Jeff Hawkins, General Manager
              • Mr. Hank Walters, Service Director
              • Mr. Dave Blanton, Sales Director
              Contact Information

              Principal

              • Mr. Bart Herrnstein, President

              Customer Contact

              • Mr. Dave Blanton, Sales Director
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/28/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I bought a used 2018 *** forte5 sx on September 4th and within ********************************************************* limp mode, I called they said I had to have it towed to them, I put premium gas in is and lots of sea foam and hit the check engine light to go out, a week later the positive battery terminal melted and burnt a hole in the battery cover, now the car is revving really high and saying battery discharge warning *** check engine light is back on saying engine control system issue, this has been the worst car buying experience I have ever had, I would never recommend buying a used car from Herrnstein Hyundai.
              Read More
              Read 15 More Complaints

              Customer Reviews

              7 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matthew T

              06/10/2024

              Poor customer service poor management poor dealership poor salesmen , I financed a vehicle a week later the engine blew up it took 17 days for the suv to get the engine replace , I went to pick the vehicle up I got 6 miles down the road and the service engine came on . Said the engine is overheating I check the radiator coolant line was not connected to the vehicle all the antifreeze went all over the front of the vehicle this is a disaster over this company & dealership
              Read 6 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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