Business ProfileforElectric Worxx, LLC

Date of main service Feb 24th. Date of payment Mar 3rd. Still waiting on full job completion. Guy was very difficult to work with and communicate with. Mostly, bc he would not share all the details and wasn't clear about what his job entails, I suppose. - issues: - never asked about 200 AMP and lied about it being illegal later, but even indicating that he didn't charge me less. No other electrician's said a 200 AMP wouldn't fit. - Major scheduling issues. It took 2 months from first contact to get the main part of the service done. I was never told that this would be longer than a day or two process. There has been 5 visits to my house from various people, with all requiring power to be shut off, even when told it wouldn't have to be. We have 2 people in the household who work from home. This is and was a problem. I had to propel the project and keep it moving or we may not have been finished until July. I am still waiting for completion. - On the phone, day 1 he said they could get the job done quicky, which is a main reason for going with this company. - Said they could do it on the weekend, it was hard enough to get it done at all. - Does not accept feedback well. Immediately throws insults and jabs out. Insulting my knowledge and job he knows nothing about. Feels harassing at some point. - Told me day before payment was due that they only accept cash or check. And blamed me for not asking. - Told me I would receive a receipt of payment shortly. (This was on the day I paid) (He knew and agreed that I needed a receipt for home warranty). It took until today when I mentioned the BBB that I got a receipt. - Forgot surge suppressor (and the 200AMP) that we previously spoke about, bc he didn't write anything down. - Never "analyzed" Ring Doorbell. I finally got someone else to fix it. - Mostly it is disrespect and not getting anything done in a timely and reasonable manner. I shouldn't have to work so hard for someone else to do their job correctly.