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            Business ProfilePretty Gal Jewels

            Online Retailer

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            Additional Info:

            Pretty Gal Jewels was brought to the attention of BBB when a consumer filed a complaint.   On November 11 and again on November 29,2021, BBB requested additional information via email .  As of December 9, 20201, BBB has not received any response from Pretty Gal Jewels.

            BBB checked the website and the registrant name was not disclosed.  BBB does not know where the business is physically located.

            Based on the information detailed above, BBB cannot confirm the legitimacy of Pretty Gal Jewels.

            See all additional business information

            Contact Information

            Cleveland, OH 44115

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            Cleveland, OH 44115
            BBB File Opened:
            11/11/2021
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            11/12/2021

            Complaint Type:
            Delivery Issues
            Status:
            Unresolved
            On August 5 2021 I spoke with Madison W***** owner of Pretty Gal Jewels in reference to buying a pair of customized crocs she specializes in making. She informed me that there would be a 4-5 week wait time, which was fine with me. I sent her payment and waited on my crocs to come. Around Sept 13 I reached out cause I still hadn’t heard anything in reference to my order. Madison personally got in touch with me and told me my order would be the first one she’d work on and my shoes would ship that weekend. Her and I have gone back and forth this way on several occasions and it is now November 11th and still no shoes. I email her and write her on IG to no avail. Im not really sure what exactly is going on cause she’s fulfilled plenty of orders since I placed my order. But at this point im tired of waiting and would just like a refund. And I actually ordered 2 pair from her, she refunded me for 1 but not the other.
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            Customer Reviews

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            Local BBB

            BBB Serving Greater Cleveland

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