Business ProfileforEcoshield Pest Solutions Columbus, LLC

DO NOT ANSWER DOOR! EcoShield salesperson knocked on door in middle of workday. I work from home and thought it was a delivery. I told salesperson I was at work and not interested but the EcoShield *** stated that my neighbor hired them to perform pest removal around home for a very good price - full treatment, safe for pets etc. He asked if I was concerned about any pests and I said "no, I really don't have a pest problem, rarely see a spider or ant" He pushed and mentioned he noticed the hornets and mud wasp nests on porch. I did agree they have been a nuisance and he quickly stated that he could take care of those for me. When I asked he offered price of $149. After I agree to the service they pull out an ipad and ask me to initial throughout. When I see the credit card section he then states that there are follow up treatments needed to get egg cycle but that EcoShield service is FULLY CANCELABLE AT ANYTIME WITHOUT PENALTY. I was a bit suspicious as it now seemed like multiple treatments and not the 1 treatment he started off selling. I was anxious to get back to work. I later see a contract in email and research reviews online and it appears to be a scam. The entire service is difficult to cancel nor did they perform the offered services - hornets/wasps. He did not treat the hornet nest as I was stung multiple times after both the 1st and 2nd treatment. They also apologized via text that they did not state egg cycle was billable so soon after the 1st treatment (within 1 month). I also found out my neighbor NEVER used this company and it was a ploy to get me to trust him. The contract actually mentions sending a cancel notice by "telegram"!!! What century is this? I cannot believe they can operate in the state of **** and the attorney general has not issued a class action suit for deceptive marketing under consumer protection law Section ******* | Unfair or deceptive acts or practices.

Hi *******,

Thank you for sharing your detailed feedback. We understand your frustration, particularly regarding the miscommunication about services, the contract, and the challenges in canceling. At Ecoshield, we strive to provide transparent information and service, so it's concerning to hear that this was not your experience.

We’d like to investigate what happened with your service and the contract details to ensure that these issues are addressed properly. Please reach out to us directly at ******************************** so we can look into your account, address any misunderstandings, and work toward a resolution.

Your feedback is important to us, and we appreciate the opportunity to resolve this situation for you.

Customer Feedback Team