Business ProfileforGreenix Pest Control

This company pulled a classic bait-and-switch and tricked me into a one-year contract. I initially called to request vole/mole trapping and wasp removal, and the Account Manager assured me they offered those services and would set traps. Based on this, I signed the contract, which included a three-day cancellation period. The problems started immediately. During the first visit, the specialist claimed they had run out of traps. A week passed with no follow-up, and the wasp issue remained unresolved. When they finally returned, they claimed traps had been set, but 2-3 months later, the wasps were still a problem, and my lawn (due to voles) was getting worse. On my third call, another specialist told me they charge extra for vole trapping and even suggested I buy traps from **** ***** instead. This was a complete shock because I was NEVER informed about additional charges during the initial call. Removing the voles was my main reason for contacting them in the first place! When I tried to cancel the contract, they insisted on charging me the full remaining balance. Had they been upfront about the extra charges for vole removal, I would never have signed a one-year contract—or I would have made an informed decision. Now, I’m stuck paying for a service that doesn’t solve my problems. I still have wasps, I still have voles, and I have to pay someone else to fix it. Absolutely terrible service. Avoid this company at all costs! This version keeps your tone but organizes your points for maximum clarity and impact.