Business ProfileforOakwood Management Company
Additional business information
https://www.bbb.org/centralohio/business-reviews/property-management/oakwood-management-company-in-reynoldsburg-oh-2428
https://www.bbb.org/centralohio/business-reviews/utility-submetering-and-billing/buckeye-utility-billing-service-in-reynoldsburg-oh-28002688
At-a-glance
Customer Complaints
43 complaints closed in last 3 years
17 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Oakwood is a property management company in Central Ohio, managing over 9000 apartments and homes.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 6950 Americana Pkwy Ste A, Reynoldsburg, OH 43068-4127
- BBB File Opened:
- 10/1/1984
- Years in Business:
- 54
- Business Started:
- 6/1/1970
- Business Incorporated:
- 5/26/1970
- Accredited Since:
- 11/20/1984
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Topiary Park
- The City
- The Cody on Hamilton
- Business Management
- Ms. Dana Moore, Vice President of Operations
- Ms. Alesha Worth, Administrative Assistant
- Ms. Melissa Caudill, Accounts Administrator
- Ms. Kara Thompson, Director of Operations
- Mr. Keith T Jones, President
- Contact Information
Principal
- Mr. Keith T Jones, President
Customer Contact
- Ms. Kara Thompson, Director of Operations
- Mr. Keith T Jones, President
- Additional Contact Information
Fax Numbers
- (614) 866-6824Other Fax
Phone Numbers
- (614) 775-0555Other Phone
- (614) 888-8881Other Phone
Email Addresses
- Primary
- (614) 866-6824
Customer Complaints
43 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
10 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jacob H
2 stars11/04/2024
Oakwood Management Company Response
11/06/2024
Hello Customer, and former resident of ****************. We appreciate your kind words in regard to the staff at *****************
Our company is as transparent with all residents as possible. All rules, regulations are stated in the Lease agreement, and all residents are held to those. It clearly states in the lease, Rent is due on the 1st and late on the 2nd. and the 6th. We do not file an eviction without many notices of late rent, and we wait until the 10th of the month.
Buckeye Utility is its own company and has its own policies and procedures that they hold all residents too.
I will share your complaint with the staff and Regional Manager so they are aware of your comments.
Thank you.
Oakwood Management Company
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