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Find a Location

Kit Management has 1 locations, listed below.

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    Business ProfileforKit Management

    Apartment Rental Services

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1705 W Laskey Rd, Toledo, OH 43613-3523
    BBB File Opened:
    4/16/2019
    Years in Business:
    23
    Business Started:
    3/21/2001
    Business Incorporated:
    3/25/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    6
    Alternate Business Name
    • Kit Management of NWO, LLC
    Business Management
    • Ms. Becky Piper, Accountant
    • Ms. Lori Dowell, Operations Manager
    Contact Information

    Customer Contact

    • Ms. Lori Dowell, Operations Manager

    Customer Complaints

    13 Customer Complaints

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    File a Complaint

    Customer Reviews

    15 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Natashia F

    1 star

    09/20/2024

    Absolutely terrible! We rented from them for less than a year. After they purchased the unit we rented from flex realty, they raised the rent by $200 & didnt repair ANYTHING that needed it! When we decided to move, my husband was charged $4000 for damages & repairs that never existed & repairs that had work orders but were never done. My family currently rents from *********** always have problems. **** has went up 3x since Kit bought their unit! But they have leaks in the hallway, a broken toilet that leaks, amongst other issues that dont get fixed but the rent still goes up. And I live in the same complex where Kit rents units (we are not their tenants) .there is no on-sight management so there are many inconsiderate neighbors who do whatever they want and no action is taken by anyone who runs this place: smoking in the hallways (kit tenants), trash all over the property, dog droppings EVERYWHERE, children knocking on doors & running (broke my mirror by knocking it off the wall banging on my door), and many other disturbances. No one should ever pay more than $700/month to live here or rent from kit. They need to improve management of their properties/unit/tenants. And better manage their work orders before raising the rent.

    Kit Management Response

    09/23/2024

    Natashia 

    Which property did you live at where your husband was charged $4,000 upon move out? In your review you stated that you live in the same complex with Kit Tenants which can only mean that you live on *********, which i am sure you know is run by a condo assoication and has more than 6 people who own condos in that complex. Im curious to know how you "know" that the neighbors you are having issues with are "kit tenants" and not tenants from one of the many other owners. Also the smoking in the hallways is controlled by the ***** association NOT by unit owner, many tenants in that 100 + unit complex have dogs which again is up to each owner, while I canot speak to other owners the only dogs in OUR units are *** dogs and not once have we had any complaints about droppings not being tended ***** far as childern knocking on doors and running up and down hallways I can assure you that they are on camera and we are more than willing to ask condo management for those tapes to see if they are children of OUR tenants but again with over 100+ units and many owners it is hard to control whom other owners rent to. I am sorry that you dont seem to like where you are currently living but since you are not a Kit tenant this review seems very unfair 

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