ComplaintsforJohnson Mark LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was served a summons by **** johnson llc and then I file an answer on my behalf that the dates were past 4 years from last payment and when my court date arrived I had no idea because the suing party never even contacted me with my court date so I lost by default, I would have never paid a hundred dollar filing fee to prove I wasn't liable for these charges if I had known they were going to s**** me over.Initial Complaint
07/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I just received a letter from my payroll department that theyve been ordered by this company in ****** to garnish my wages. I have ZERO information regarding what this is about and have received ZERO communication from this company 2k miles away from me. No effort to authenticate whatever alleged debt theyre trying to obtain from me. No opportunity for me to resolve this issue, if it indeed exists. Very angry and disgusted, this is abhorrent business method, as evidence by their horrible reviews here. I dont live in ******, and no attempt was made to serve me with court papers where I actually live.Business response
07/23/2024
Please see attachedInitial Complaint
06/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company first garnished me last year. After that was paid I was sent papers for an additional account I owe. I was given the option to make payments. Which I did and finished. Yesterday I received court papers for some random account I dont even know what it's for and it's being GARNISHED out of my check. I just don't understand this BS. I wasn't given a chance to validate the debt supposedly I owe nor I wasn't given a chance to make payments. Wth?!?!? Why is this allowed ?!?!. I barely can survive off my take home pay money. Their variety of phone numbers all go to the same line. I called today gave someone my SS number and she then hung up on me. I barely could understand her because it was obvious English isn't her first language. So unprofessional and frustrating. This is a total d*ckhead move.Business response
06/27/2024
Please see attachedInitial Complaint
05/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Johnson Mark has stopped any and all communication with me, then out of nowhere I get an email from my jobs payroll stating that they will be garnishing ******... I haven't received any paperwork or a chance to even respond in my defenseBusiness response
06/12/2024
Please see attachedInitial Complaint
05/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Johnson Mark LLC has submitted a case against me for a debt from years ago.I sent them a letter explaining that I am on Social Security Disability since 2020. And also included my proof from the ******************************* I never received any response. Now they sent me papers for court for a proposed judgment. I am sending my letter and proof AGAIN and also to the court for my COMPLETE OBJECTION. I am not in a situation where I can pay for this. And it is completely exempt from ANY debt collection.Business response
05/09/2024
please see attachedCustomer response
05/09/2024
I have sent a letter to the Newburg address stating my information. Also, a letter is being sent to ******************************************** at ********. ****************. I was hesitant to send correspondence to a PO Box I. *****, ****, considering the length of time it would take to receive a timely response, due to no response from them previously. There is no email given to corespondent at all.
LA
Initial Complaint
02/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Charged for thousands on multiple "Credit one" accts when I have LONG paid off all my credit cards. They have been NO reports of these on my credit report for years and have garnishments on me for 5 yrs straight with multiple accts I never had. I made $1600 gross and after their garnishments , I had only 287$ left. This has been happening for years.Initial Complaint
11/27/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Three transactions take from my Business account. 7/20/2023, $186.00, transaction ID ****** 9/20/2023, $186.00, transaction ID *********/20/2023, $186.00, transaction ID ****** I have no other information. Contacting this company is almost impossible. After being on hold for almost 1 hour, someone answered, but could not provide any information. She gave me the website address, which does not work. And an email address for the collection department. What a run around.Business response
11/30/2023
We received your complaint on 11/28/2023. Whenever a complaint is received, the account file is reviewed, the allegations are investigated, and corrective action, when needed, is taken. Depending on the nature of the allegations, the investigation may take anywhere from a few days to a couple of weeks.
In your letter, you expressed dissatisfaction with transactions in your bank account and customer service.
Based upon our investigation, an account was unable to be located matching ************* information. Using the documentation the firm received with your complaint, the alleged transactions were also unable to be identified in our system. The firm reached out on 11/28/2023, at receipt of the complaint, to request additional information and assist in resolving the complaint. You discussed the account with a representative, explaining that complaints were filed with similarly named companies as you were unsure where the transactions were initiated. You were advised to provide additional information in order for us to further investigate.
At this time, we do not believe this complaint is valid, however, we do apologize for any inconvenience you have experienced. If you have any further questions or would like to discuss further, please contact our office at **************.
Sincerely,
JOHNSON MARK LLCInitial Complaint
11/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
they did not provide any information about the case tried to email them and it was undeliverableBusiness response
11/28/2023
See attached.Initial Complaint
10/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company buys fraudulent debt from collections agencies, then shamelessly misuses the legal system to force innocent people to pay them money. This firm just ***d me for fraudulent debt that they bought; it was already deemed as fraudulent by the original creditor in 2020, but this firm was able to jump through loopholes to get a verdict against me. I was too trusting in the justice system that I did not hire a lawyer, thinking there was no way I would be forced to pay off a debt that isnt mine. Well, after this firm was relentless in their illegal pursuit, I now have to pay a debt that IS NOT MINE. They lied to the judge saying I did not respond to their inquiries and somehow were able to get a judgement against me solely based on that. I did respond to all inquiries, but as I was advised by the court to send my communications via regular mail(no tracking) I did not have delivery confirmations. The firm refused to present my responses to the judge even though I could see copies of these on their desk, and continued to lie saying I never responded once they realized I didnt have delivery confirmations. All they had to do was show the judge the fraudulent account statements and that was that. This firm is taking advantage of the legal system to support illegal, fraudulent practices, and as I am not a lawyer or have any legal background, I had no idea they would be able act like this get away with it. This law firm uses and abuses the legal system to *** innocent people, which should not be tolerated. In this day and age there are so many scammers, a law firm shouldnt get to be one of them. I am so disgusted by the lack of integrity & honor this firm represents. I do not have the resources to pur*** it further in superior court, so I will be doing all I can to ensure others are not able to be scammed this way for the foreseeable future. That you BBB for helping get the word out to protect the general public and hopefully, eventually, shutting this firm down.Business response
11/08/2023
See attachedCustomer response
11/08/2023
Complaint: 20745942
I am rejecting this response because: in this response you admitted I did indeed respond to your inquiries. Whereas in court, your representative flat out lied to the judge saying I never responded to any inquiries and therefore, was able to get a default judgement against me for an account that is fraudulent. I provided all information requested verifying that this account is not mine, and yet Johnson Mark LLC simply did not care and took advantage of an average citizens first time in court where I had no idea they would be able to blatantly lie saying I never responded. Im glad I now have this documentation confirming I did indeed respond and you DID indeed receive my responses. The way this company functions and takes advantage of consumers is out right disgusting and they should be banned from doing business.
Sincerely,
*****************************Initial Complaint
08/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
My employer received garnishment papers from the law firm, it has now been paid in full however they have not sent over the release form to my employer and I have now overpaid by $862.64, my employer contacted them and nothing, they claimed to have not received the payments. This is ridiculous and a ploy to ******* money out of people.Business response
09/11/2023
We received your complaint on 8/30/2023. Whenever a complaint is received, the account file is reviewed, the allegations are investigated, and corrective action, when needed, is taken.Depending on the nature of the allegations, the investigation may take anywhere from a few days to a couple of weeks.
In your letter, you expressed dissatisfaction My employer received garnishment papers from the law firm, it has now been paid in full however they have not sent over the release form to my employer and I have now overpaid by $862.64, my employer contacted them and nothing, they claimed to have not received the payments. This is ridiculous and a ploy to ******* money out of people.
Based upon our investigation ***************************** account was placed with our law firm on 10/21/2021 by LVNV Funding LLC. Johnson Mark LLC sent a demand letter to ************************* on 11/22/2021. Due to no response from *************************, the attorney with the law firm Johnson Mark LLC reviewed the account and approved the filing of a lawsuit. Subsequently the summons and complaint in the lawsuit was filed with the court. The lawsuit case number is CV22001001RC.
Judgment against ************************* was entered on 2/18/2023. Due to no payments made towards the judgment, a garnishment was issued against the wages of *************************. On 8/29/2023 Johnson Mark LLC received three different checks from the garnishee towards the account in the following amounts:
$452.74, $646.62, and $452.54.There is now a surplus in the amount paid to the account which will result in the surplus being refunded back to ************************* and a release of garnishment being filed and served to the garnishee.
We do apologize for any inconvenience you have experienced. If you have any further questions or would like to resolve this matter, please contact our office at **************.
Sincerely,
JOHNSON MARK LLCCustomer response
09/14/2023
Complaint: 20544383
I am rejecting this response because: they have had ample amount of time to process my overpayment which should include and additional $452 sent from my employer over two weeks ago.
Sincerely,
*************************Business response
09/27/2023
Firm has already provided a response to all allegations.
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Customer Complaints Summary
21 total complaints in the last 3 years.
8 complaints closed in the last 12 months.