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            Business ProfileStepps Auto Sales

            Used Car Dealers

            Contact Information

            6244 State Route 61

            Shamokin, PA 17872-9668

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            Email this Business
            (570) 648-6131

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            6244 State Route 61, Shamokin, PA 17872-9668
            Email this Business
            BBB File Opened:
            4/12/2017
            Years in Business:
            9
            Business Started:
            6/26/2015
            Business Started Locally:
            6/26/2015
            Business Incorporated:
            6/26/2015
            Type of Entity:
            Corporation
            Alternate Business Name
            • Stepp's Auto Sales
            Business Management
            • Mr. Bruce Stepp, Owner
            • Mr. Michael Stepp, Owner
            Contact Information

            Principal

            • Mr. Bruce Stepp, Owner
            • Mr. Michael Stepp, Owner

            Customer Contact

            • Mr. Bruce Stepp, Owner
            • Mr. Michael Stepp, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/29/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I pulled a loan for a vehicle from this dealer for 12k it was a***** ******** i have 4 kids so i desperatelyneeded the vehicle room. Come too find out there was a rollback on the mileage and it was exempt from mileage because it couldn't be verified. I carfaxed it , the mileage went from 206k to 75k the next year. There was also a crack in the windshield he said he would fix and instead he glued it. All I wanted him to do was refund my money because of how much work I have to put into it and now I have to pay a loan for 4 years.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Debbra L

            07/15/2023

            Agreed to a price for a truck then priced the truck up when we brought our trade in after giving us a trade in price

            Stepps Auto Sales Response

            07/18/2023

            This is absolutely incorrect. Her husband had stopped in and asked what is the best cash price for a truck. The sticker price was 21,000. After talking we had both agreed on 20,000 cahs price . No trade. The following week he had stopped back in and asked how much I could give him for his trade in. ( he had Prichard the truck from me 3 years prior from us for 5,500$ ) We had agreed upon 4,500$ trade in price. When they came to purchase the truck, they were not in the understanding that the cash price was discounted- without a trade. The trade in price was sticker price minus trade. Simple miscommunication on both sides. No prices were changed. She was very ignorant and would not listen to anything we had to say about explaining the discounted no-trade cash price and sticker price . No prices were ever changed!!!!!!

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