Business ProfileforNewport Chrysler Dodge Jeep Ram

I purchaced my 2022 Jeep Grand Wagoneer from this dealership on 7/12/23. At the time of my arrival the car was clean, I paid for the Armorall smartshield. I noted that the car had 2 sizable dents on the doors and 2 scratced rims. I was about to call of the sale but the sales person said they would take care of it. I met with the finance person who stated they would go half on the scratch and dent warrenty and that I can also purchace a tire and wheel package that would cover the repairs. I was instructed to wait 30 days for use of the warrenties and they would take care of them. By late August I began to call to schedule and appointment . I recieved an appointment in September. There were several other electronic issues with the car as well as the cooling drivers seat not working. When I was called to pick up the car I was told it was all set. When I arrived nothing was done except the cooling seat. I was told they had to take pictures of the dents and rims as well as order the screens. I was told I would get a call when the screens come in. I had to keep calling them after about ************************************* as the screens were ready and they were replaced. I was told the dents and rims would be taken care of as well. At the time of pick up they were not. They said they could not as they did not hear back from the warrenty. I went over to sales and complained to the manager who stated I would get a call the following week with resolution. I did not. I left several VM with no call back. When I did get a call back I was told the paperwork for the warrenty was not submitted properly so to check back in 30 days and it would be active. I then wrote for help and left several VM between sales and service. This has still not been taken care of. For months I have been waiting to schedule a service appointment for the main screen, the drivers heated seat not working and the scratch and dent from purchace. Left 2 VM last week. Still no call back, no resolution.