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Find a Location

Bintelli LLC has 1 locations, listed below.

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    Business ProfileforBintelli LLC

    Electric Scooter

    At-a-glance

    Customer Reviews

    2.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2137 Savannah Hwy, Charleston, SC 29414-5301
    BBB File Opened:
    10/27/2016
    Years in Business:
    13
    Business Started:
    10/21/2011
    Business Incorporated:
    10/21/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Justin Jackrel
    Contact Information

    Principal

    • Mr. Justin Jackrel

    Customer Contact

    • Mr. Justin Jackrel
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    8 Customer Complaints

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    File a Complaint

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tami S

    1 star

    09/22/2024

    We purchased a brand new 2024 Bintelli Beyond 6 seat golf cart and received delivery on 7/16/24. After only 35 days and with only about 80 miles on it, the cart stopped working. It no longer starts at all. We first dealt with Bintelli directly in South. Carolina. However, they told us there is nothing they can do to help and that we have to work with the dealer in Louisville, KY that built it. They are 5 hours away from us so that is not reasonable. The dealer did provide the name of a small engine repair person near us, but he was unable to fix it. We have since had it transported to a dealer in Michigan who has had the cart for almost 2 weeks but hasn’t even looked at it yet. Who knows how long it will be before we will have it back in working order. This has been a nightmare and one of the worst customer service experiences we have ever faced. The cart was not cheap and to have the company tell us they can’t help us is inexcusable. We obviously bought a lemon.

    Bintelli LLC Response

    09/24/2024

    Hi there, and thank you for your feedback. Bintelli is an OEM that only sells to authorized dealerships, due to automotive laws, we can not sell or service the retail public, everything must be run through dealerships. As you purchased your cart from an authorized dealership five hours from you, that is the dealership that would be responsible for assisting you with any warranty or non-warranty repairs. Once your dealer evaluates your cart, if they need any parts from us we'll send them out quickly.

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