Business ProfileforChildren's Dentistry of Chattanooga, PLLC

On 2/7/24, my husband took our kids to the dentist, At the dentist's office, parents aren't allowed back with their kids during appointments but, since our older son was with her, we decided to go along with it. my husband checked in both children and let them know that our daughter wouldn’t be receiving fluoride treatment. They took the kids back to begin their cleaning. At some point the hygientist tells the dentist that we declined the fluoride treatment for our daughter and why, he tells her to see if she will try a different fluoride but NOONE came out to talk to my husband to see if that would be ok. the hygienist then asks my daughter if she will try this other fluoride, she says no. The hygienist then continues to try to talk her into it and pursued her which is then causing her to get upset, rightfully so. When her attempts fail she gets the other hygienist to make an attempt so now there are 2 adult women trying to convince a child to try something that her father had said no to and that she had said no to.Our son finally said “she said no. Stop” only then did they stop and one of them looks at our son and says “I’m sorry don’t be mad at me” and then asks “is your sister just sensitive” upon bringing the kids out they simply tell my husband that they asked our daughter if she wanted to try the other fluoride and she got upset so they didn’t do it. Later our son told us what really happened. At that point the office was already closed so I called first thing to voice my concerns and let them know I was pulling my kids from that dentist because of it. The dentist later calls me but did not help the situation. Though he did apologize it felt like he also tried to justify the incident by comparing it to when parents get their kids to try vegetables because it’s good for them and also told me how great his hygienist are. I told him we wouldn’t be back because of the situation which also doesn’t seem like it will be addressed.