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Find a Location

ARS/Rescue Rooter has 89 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforARS/Rescue Rooter

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.58/5stars

    Average of 2,135 Customer Reviews

    Customer Complaints

    1,343 complaints closed in last 3 years

    490 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2006

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    ARS/Rescue Rooter has 89 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      965 Ridge Lake Blvd Ste 201, Memphis, TN 38120
      BBB File Opened:
      11/8/1995
      Years in Business:
      29
      Business Started:
      1/1/1995
      Business Started Locally:
      1/1/1995
      Accredited Since:
      3/1/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • American Residential Services, LLC
      • Rescue Rooter
      • ARS
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Additional Contact Information

      Fax Numbers

      • (901) 271-9712
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1,345 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2,135 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cindy L

      1 star

      10/28/2024

      THIS BUSINESS IS NOT FAMILY ******** was acquired by a venture capital firm which seems to incent their technicians to find expensive issues and push for replacement of the entire HVAC system. Since their acquisition by American Residential Services, Air Experts reliability, service, and trustworthiness has deteriorated so badly that I have switched my maintenance plan to another firm that is independently owned and customer focused. If you are told you need to replace a component of your HVAC as it is inoperable or unsafe have their opinion verified before you proceed.

      ARS/Rescue Rooter Response

      10/29/2024

      Thank you, *****, for sharing your feedback with us. Ensuring exceptional service is at the forefront of our priorities, and your insights provide an opportunity for us to further improve our customer service experience. Please don't hesitate to get in touch with our ***************** Manager, ****, at ************, for additional discussion and assistance.

      Local BBB

      BBB of the Mid-South

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