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          Holston Electric Cooperative has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileHolston Electric Cooperative

            Electric Companies
            Multi Location Business

            Contact Information

            1200 W. Main Street

            Rogersville, TN 37857

            Get Directions
            Visit Website
            (423) 235-6811

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

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            Business Details

            This is a multi-location business.

            Find a Location

            Holston Electric Cooperative has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1200 W. Main Street, Rogersville, TN 37857
              BBB File Opened:
              6/24/2011
              Additional Contact Information

              Fax Numbers

              • (423) 272-8447
                Primary Fax
              • (423) 272-5021
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

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              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Robyn T

              05/11/2024

              My husband passes away and my electricity was cut off because they changed their auto pay system and was emailing him to call and set auto up again. Obviously I could not get his emails. They charged me *** to turn my electricity back on and told me that I have to come in person and bring a death certificate and two forms of id or they would cut my electricity off and they would not turn it back on. I have always used the same bank account. The only organizations that need death certificates is the irs and social security. This is insulting. My name is on the bank account as well. Who are they to demand a death certificate and charge me *** when I cannot retrieve my dead husbands emails. Absolutely disgusting and shameful

              Holston Electric Cooperative Response

              05/14/2024

              Providing a death certificate allows a name change to be completed on the account free of charge for the next of kin. The reconnection of ****** was waived due to the delayed customer enrollment for autopay due to a recent software conversion. In addition, the penalty was waived due to the same reason. Services were restored at time of payment. It is the member's responsibility to update any changes in contact method or account ownership. It is encouraged that the customer proceed with providing documentation to complete the name change and assume legal account ownership to avoid potential service issues in the future.

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              BBB of Greater East Tennessee

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