Business ProfileforSmoky Mountain Guns & Ammo LLC

Never again. Purchased an sig cross prs rifle with credova financing. Picked up rifle and I admit I didn’t look. Knew what I thought I was buying. Got home and the rifle is not the same as advertised. Picture AND Description were of a more expensive rifle apparently . Contacted customer service and was asked to come into Knoxville store. When confronted with false advertising I was told it’s still an sig and what do I want them to do?! I wanted the rifle advertised or a full return. I was offered a store credit. No help with dealing with credova as that’s now my problem. As if I’ll hand over a wrong rifle for store credit to still pay the *** + to a financial company. It’s like buying a corvette online and getting a Camaro delivered. Still a nice car but not what you bought. I currently have sig sauer in correspondence and have contacted law firms for false advertising. Not what I wanted but I’m not getting stuck with a rifle and a bill I didn’t want. This isn’t right. The internet manager had already put in his 2 week notice (overheard conversations) and blew me off cause he didn’t care. This company obviously doesn’t care about their customers and being upstanding at all. Something I thought was a mistake on there end( wrong picture and description) and a oops( not looking) on my end seemed a simple fix. To get the F U pissed me off. All future business is gone and I will certainly tell everyone I know to stay away. Bad business is bad business and other reviews seem to be saying the same. Stay away from Knoxville SMGA!!!!