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          JJ Rush Performance and Auto Repair has 1 locations, listed below.

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            Business ProfileJJ Rush Performance and Auto Repair

            Auto Repair

            Contact Information

            2751 FM 2931

            Aubrey, TX 76227

            Get Directions
            (817) 500-3850

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2751 FM 2931, Aubrey, TX 76227
            BBB File Opened:
            6/21/2013
            Years in Business:
            11
            Business Started:
            4/1/2013
            Business Started Locally:
            4/1/2013
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • JJRush Performance and Auto Repair
            Contact Information

            Principal

            • Mrs. Dena Rushing, Owner

            Customer Contact

            • Mrs. Dena Rushing, Owner
            • Mr. Johnny Rushing, Mechanic
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/11/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On 5/4/21, I paid JJ rush to rebuild my transmission with a shift kit. After months of waiting i picked up my truck on 1/28/22. Mechanic said transmission work was done and there was a problem with wiring harness. I immediately take truck from his shop to brakes plus. Upon brakes plus inspecting vehicle they discover no transmission work had been preformed.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan M.

            06/06/2023

            I would give this man and shop NEGATIVE stars if that was option. DO NOT take your car here! I should have done my homework and read all of the horrible reviews before going here. He made empty promises and has excuse after excuse. NO COMMUNICATION! It was impossible to to get answers from JJ. He had my car for FIVE months and took $3000 of my money, only for ALL of the same lights to come back on a block from his shop. He told me he was "married" to figuring out the problem and unfortunately I believed him. This car was supposed to be for my daughter's 16th Birthday...she woke up on her Birthday with NO car because ** screwed **. I don't think he even put ANY new parts in it. Shame on me, I feel violated and taken advantage of. Never again. This man should NOT be in business!!!!!!!!!!!Also his business is in ***********, ** not ****** so I'm guessing its not even a registered business.

            JJ Rush Performance and Auto Repair Response

            06/07/2023

            Mrs. ********, we are sorry you feel this way but we have sent multiple messages trying to reach you in regards to the vehicle and have not had any returned messages or calls. We did inquire in regards to the part and immediately called you with the results from our research on the module. Unfortunately you have not returned our calls. We apologize that you are so upset but we are limited on helping you through this if we are unable to reach you. If you would like to return our calls or messages we would be happy to assist you.

            Customer Response

            06/07/2023

            Is this a joke? You have held me hostage for 5 months and fixed nothing....at the pace of a snail at that - with NO communication. Now you want to send a few text messages because you know you are busted. There is nothing to fix. You are a horrible businessman (if one can even call you that). You took 3k from me and left me with nothing. You should NOT be in business.

            Local BBB

            BBB serving North Central Texas

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