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          Find a Location

          AmeriFlex has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAmeriFlex

            Human Resources
            Multi Location Business
            BBB accredited business

            Contact Information

            Carrollton, TX 75006-2532

            Visit Website
            (844) 423-4636

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            Customer Reviews

            1/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            35 complaints closed in last 3 years

            9 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/26/2012

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            AmeriFlex has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              Carrollton, TX 75006-2532
              BBB File Opened:
              12/17/2012
              Years in Business:
              14
              Business Started:
              7/15/2010
              Business Started Locally:
              7/15/2010
              Business Incorporated:
              3/29/2010
              Accredited Since:
              12/26/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • InterFlex Payments, LLC
              Business Management
              • Ms. Anne Richter, Chief Admin Officer
              • Ms. Evelyn Stone, Customer Advocate Manager
              • Mr. James Williams, Participant Services Manager
              • Ms. Renee Holden, Team Lead
              • Ms. Rachelle Farrell, Team Lead
              • Mr. Justin Ryder, Team Leader
              • Mrs. Bernadine Devose-Walls, Team Leader
              • Mr. Steven Lis, Customer Success Lead Manager
              • Mr. Adrian Dones, Team Leader
              • Ms. Natassia Hicks, Team Lead
              • Mr. Fritz McGuffie, Customer Advocate
              • Ms. LaTrecia Moore, Customer Advocate
              • Ms. Neke Samuels, Customer Advocate II
              • Mr. Rom Floro, Customer Advocate II
              • Mr. William Short, Director
              Contact Information

              Principal

              • Mr. William Short, Director

              Customer Contact

              • Ms. Evelyn Stone, Customer Advocate Manager
              • Mr. James Williams, Participant Services Manager
              • Ms. Renee Holden, Team Lead
              • Ms. Aurea Lebron-Still, Customer Advocate
              • JaQuayla James, Customer Advocate
              Additional Contact Information

              Phone Numbers

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              Customer Complaints

              35 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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              Most Recent Customer Complaint

              10/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I applied for Cobra dental insurance after leaving my previous employer. Americas sent me the paper work. I filled it out and paid premiums up until 07/31/2024. At which time I have given up on getting coverage. My issue is for the last 10 months I have been fighting with Ameriflex to get my coverage reinstated even though they have had no problem cashing my checks but have yet to notify Principal dental that my coverage should be reinstated. Last I heard from ******** my previous employer needed to contact Principal which they did back in July. But I still have no coverage from January through July. I tried calling Ameriflex and get no where. My ******************* now refuses to pay because they say I have primary insurance that needs to pay first. This is a disaster and needs to be resolved
              Read More
              Read 34 More Complaints

              Customer Reviews

              24 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              John M

              05/24/2024

              A Disappointing and Disorganized Experience After multiple interactions with Ameriflex, it has become evident that their processes are plagued by disorganization and poor management. Despite my efforts to approach the situation delicately, the company's performance has been deficient and unacceptable, leaving me frustrated and dissatisfied. Throughout a total of four different calls, I have been provided with inaccurate and misleading information on more than one occasion. This lack of reliable communication has led to significant frustration on my part, as a substantial amount of my time has been wasted on unproductive and unnecessary delays.These repeated calls and submissions have taken me away from precious moments with my family, including quality time with my newborn childthe very reason I established this account in the first place. As a customer, I expected a more efficient and reliable experience from a company of Ameriflex's stature. They should be embarrassed by the quality of service they provide their customers.

              AmeriFlex Response

              05/28/2024

              Dear Member, After review of the documents submitted, the expense is not eligible under the type of plan you are enrolled under. We apologize for the inconvenience this may have caused you. A more detailed email has been sent to you with information. -Ameriflex Team
              Read 23 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

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