We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Clay Cooley Hyundai of Dallas has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileClay Cooley Hyundai of Dallas

            New Car Dealers
            BBB accredited business

            Contact Information

            39444 Lyndon B Johnson Fwy

            Dallas, TX 75232-6013

            Get Directions
            Visit Website
            Email this Business
            (214) 694-2700

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.57/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 7/25/2022

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            39444 Lyndon B Johnson Fwy, Dallas, TX 75232-6013
            Email this Business
            BBB File Opened:
            6/29/2022
            Years in Business:
            2
            Business Started:
            4/21/2022
            Business Started Locally:
            4/21/2022
            Business Incorporated:
            4/6/2022
            Accredited Since:
            7/25/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Dallas H Motor Company LLC
            • My Dallas Hyundai
            Business Management
            • Mr. Chase E. Cooley, General Manager
            • Ms. Linda Groover, Administrative Assistant
            Contact Information

            Principal

            • Mr. Clay E. Cooley, CEO

            Customer Contact

            • Mr. Clay E. Cooley, CEO
            • Mr. Chase E. Cooley, General Manager
            • Ms. Linda Groover, Administrative Assistant
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased a 2024 Hyundai Elantra from **** Cooley on Aug15,2024.Upon looking at the contract I noticed that I was charged $34,000 for a $23,000 car.Inoticed that the N-Line is $28,000 and when I tried to exchange within the 7-day exchange I was denied also.Upon signing the deal I was also promised $500.00 that I still haven't received. I was supposed to receive this on the 19th and I still haven't received it..
            Read More
            Read 11 More Complaints

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            CASSANDRA T

            11/08/2024

            I had the pleasure of working with Ontario and ******** about a week ago. They were very kind and professional throughout the process of purchasing my vehicle. Once I reached the finance department things shifted for me. ***** ***** was my finance associate for the purchase and originally appeared to be nice. Once I declined the extended warranty and gap insurance I saw another side to him. He became very pushy and kept trying to force the products on me to the extent of slipping it into my paperwork after I explicitly declined the coverage. Once I called him on it he began to speak about me being in bad car accidents in the future and it became very uncomfortable for me. At one point we sat and just stared at each other as if he was going to force me to purchase the coverage. I wanted to walk away from the deal completely, but didn't want the two salesmen to be penalized for someone else's behavior. My daughter will be purchasing a car soon and I'm not so sure I want to do business here again.
            Read 13 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.