Business ProfileforSolarGirlTX
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1920 MCKINNEY AVE FL 7, DALLAS, TX 75201
- BBB File Opened:
- 9/18/2023
- Years in Business:
- 4
- Business Started:
- 4/28/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Angie McComb, Owner/Partner
- Contact Information
Principal
- Angie McComb, Owner/Partner
Customer Contact
- Angie McComb, Owner/Partner
- Additional Contact Information
Phone Numbers
- (561) 389-4112Other Phone
Email Addresses
- Sales
- Technical Support
- (561) 389-4112
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/18/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
SolarGirlTX sold me a solar system for my house. They asked for last year's electric bills to properly size the system. Said that they were installing 100% more than my electric requirements needed. Was promised that I would be generating so much electricity that I would be sending power back to the grid. They supplied a 200 ************ new AC unit, and replacing attic insulation. Provided 15 panels, which worked for the first 3 months with bills like $30 per month, afterwards I was receiving $600 per month bills.
Complained to Business, and owner *********************** was not that helpful and claiming that I was harassing her with my complaints. Enphase checked my power output, and said that I was using 4 times my system capacity, and would need 10 more panels to handle the load. Business claimed that I was using something extra or unusual to draw so much power, like an electric car. I denied that I am doing so, and that I do not own an electric car. Business said could supply 10 more panels at $1000 per panel (a discount was possible).
I didn't want an additional $10,000 loan to add to the one I already have for the existing system.
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