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Find a Location

Moda Cars Inc has 1 locations, listed below.

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    Business ProfileforModa Cars Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    4.69/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    10310 Plano Rd Ste E, Dallas, TX 75238-1700
    BBB File Opened:
    2/6/2019
    Years in Business:
    9
    Business Started:
    5/28/2015
    Business Started Locally:
    5/28/2015
    Business Incorporated:
    5/28/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Moda Cars
    Business Management
    • Mr. Ryan Moore, Sales Manager
    • Mr. Eiad Al Chami, Owner
    Contact Information

    Principal

    • Mr. Eiad Al Chami, Owner

    Customer Contact

    • Mr. Ryan Moore, Sales Manager
    • Mr. Eiad Al Chami, Owner
    Additional Contact Information

    Fax Numbers

    • (469) 779-7674
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dandre R

    1 star

    10/15/2024

    Im not sure where to start this has been by far the worst car buying experience ever. ***,****,***** were the 3 guys that me and my wife dealt with and are still deal with. We initially wanted to purchase a range rover after putting 10k down **** mentioned the car needed work done to it for it to be drivable, for 3 weeks he put us in a loaner car. Finally we told them we wanted a refund and wanted to take our buisness else where due to the fact they werent able to fix the car during this 3 weeks there were 0 updates we had to continuously reach out asking when the car would be done *** the sales guy never knows whats going in seems like he kept in the ********* forward after making it clear we wanted our money back they show us more cars we end up settling for a *** 550 the car almot 1k over advertised, there was a front head light out, the car was mis firing, and the brake after an hour or 2 of driving started to squeak like crazy. Since then they offer the replace spark plugs and coil pack, and head light.We drop the car off for 2 weeks the claim to fix the mis fire but the did not the basically put a bandaid on the car because it still misfire just slightly less and we are still awaiting a head lamp *** will tell me its here one day and then come up with some story about it been delayed.They say that they do 120 point inspection, that is complete ****.This process has been absolutely horrible weve had to make over 6 trip to the dealership. Weve had the car for only a month ive had to get quotes from other shop to fix the things on the car and will ultimately have to put another 5-6k into the car to get some of the main components working right.I understand we didnt walk in with best credit but that doesnt mean take advantage of us were hard working ppl and it feels like weve been robbed for 10k and now we have a note on a car that at the moment isnt reliable. VERY UNTRUSTWORTHY!

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