Business ProfileforDouglas James Ventures LLC

I am filing a complaint against Douglas James -AKA Douglas James ******* DBA Elevated Mentorship and ************ on the specific promises made during the sales process. The sales presentations and the sales representative assured me of two booked sales calls per day through a Cold Email system. However, the reality of the situation contradicts their commitments.Despite Douglas James listing various assets they provided in response to other complaints on BBB, I remain unconvinced, as none of these assets align with the promised outcomes. I was explicitly told that the Cold Email system was outsourced because they lacked the expertise to coach or teach it themselves. Unfortunately, the outsourced system yielded zero responses and zero booked sales calls, rendering it ineffective.I provided Douglas James with numerous opportunities to rectify the situation, expressing my genuine desire for the system to work as promised. However, the promised system for booking sales calls at the specified rates simply does not exist. It seems as though they anticipate clients forgetting the promises made during the sales process, but I have meticulously documented every step and commitment.While some training was offered, it proved futile without a genuine system to attract clients and directly book appointments on a booking calendar, as assured during the sales pitch. Despite their disclaimer that results may vary, I find it unacceptable to receive precisely zero chances to sell.The coaching and training sessions focused predominantly on Cold Calling, joining ******** groups, and sending messages to random individuals activities that were not part of the agreement I signed up for.Subsequent to my dissatisfaction, I contacted Douglas James for a refund and spoke with ******, Douglas's brother-in-law. He pledged to provide a resolution within one week but failed to do so. Despite numerous attempts to follow up, my emails were consistently ignored, displaying a lack of professionalism.