Business ProfileforKonaniah Medical Equipment & Supplies LLC

On August 4, 2023, BBB notified Konaniah Medical Equipment & Supplies LLC of concerns in consumer complaints regarding the company’s marketplace practices.

Specifically, BBB identified a pattern of complaints where consumers alleged that Konaniah Medical Equipment & Supplies LLC:

• Falsely charged their insurance and/or Medicare for medical supplies that were never requested, received nor necessary to their health.
• The business charged for the supplies over several months.
• The consumer is not a customer of, has never heard of, or done business with this company nor is in the state of Texas.
• Consumers were unable to contact the business over the phone and any messages left were ignored.

BBB requested the company's voluntary cooperation in eliminating the identified pattern in consumer complaints by providing a written response outlining the steps the company will implement to avoid future complaints of the same or similar nature.

Konaniah Medical Equipment & Supplies LLC was not responsive to the consumer complaints nor any of BBB’s inquiries regarding the pattern of complaints and the investigation was closed on August 31, 2023, as failed to respond.

Per the Federal Trade Commission, here’s what to do if you get one of these bills:

• Report it at ReportFraud.ftc.gov

• Check your Medicare Summary Notices (MSN) and Explanations of Benefits (EOB) to see if your account was billed. Statements are available by mail or online at Medicare.gov. Look for services, products, or equipment Medicare paid for that you didn’t get. Do the statements show any double charges, or things you or your doctor didn’t ask for?

• If you suspect Medicare fraud, call your healthcare provider or Medicare plan and ask for an explanation. If you aren’t satisfied with their response, call your local Senior Medicare Patrol for help filing a report or call Medicare at 1-800-MEDICARE

• Report Medicare fraud to the Health and Human Services Office of Inspector General online or at 1-800-HHS-TIPS (1-800-447-8477). It helps them track down the scammers and try to stop them.