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Find a Location

Greenville Chrysler Dodge Jeep RAM has 1 locations, listed below.

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    Business ProfileforGreenville Chrysler Dodge Jeep RAM

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5401 Interstate Highway 30, Greenville, TX 75402-7514
    BBB File Opened:
    8/20/2014
    Years in Business:
    10
    Business Started:
    3/26/2014
    Business Started Locally:
    3/26/2014
    Date of New Ownership:
    7/16/2014
    Business Incorporated:
    4/26/1985
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Greenville Chrysler
    • Greenville CHR LLC
    • Greenville Ram
    • Greenville Jeep
    • Greenville Dodge
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Business Management
    • Mr. Chris Belmonte, General Manager
    • Mr. Thomas Quintana, Regional Vice President
    Contact Information

    Principal

    • Mr. Chris Belmonte, General Manager

    Customer Contact

    • Mr. Chris Belmonte, General Manager
    • Mr. Thomas Quintana, Regional Vice President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

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    File a Complaint

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth B

    1 star

    10/03/2023

    It would have been nice if I could have purchased the vehicle that I really wanted at the price that was actually advertised! This was not the case with this dealership. What led us to the dealership was the fair price advertised. What led us out of the dealership was the last minute, undisclosed, add-on fee of $1000 plus other unsavory tactics. We were told that we had to pay the $1000 Certified Pre-Owned inspection fee (***). So here was an advertised Certified Pre-Owned inspected vehicle advertised which looked good at that price. The Certified Pre-Owned inspection checklist provided to us when we were actually ready to purchase had missing information. Nothing entered for "date inspected" as well as no information on who inspected it, nor a signature identifying who inspected it. Actually, it looked more like they quickly prepared the checklist before we arrived for the appointment even though the car had been sitting at their dealership for a month. Also, we told the sales person twice (once on the phone and then at the office) that we arranged our own financing at our bank. The first printed offer presented to us was for their own financing option, to which we said no. Salesperson disappears into the back office to consult with the manager. The second printed offer presented to us was their warranty offer, to which we said no. Salesperson disappears into the back office to consult with the manager yet again. The third printed offer presented to us was the $1000 *** fee which interestingly enough, was not on the first two offers!? To which we said no again. Salesperson disappears into the back office yet again with the manager. When we followed him into the manager's office and said "what's going on?". A team sitting around desks defensively indicated that if we did not pay the *** fee, we could not buy the car. Wow! We walked in, offered to pay their advertised price and we were declined the purchase opportunity. Who does that?

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