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          Find a Location

          Vexus Fiber has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Vexus Fiber

              4006 W Loop 289 Lubbock, TX 79407-3738

            • Vexus Fiber

              3818 Olton Rd Plainview, TX 79072

            • Vexus Fiber

              2912 Garnett Ave Wichita Falls, TX 76308-1002

            • Vexus Fiber

              312 E 3rd St. Burkburnett, TX 76354

            • Vexus

              3453 Curry Lane Abilene, TX 79606

            Business ProfileVexus Fiber

            Telephones
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Headquartered in Lubbock, NTS has offices located in Abilene, Burkburnett, Levelland, Littlefield, Plainview, San Angelo and Wichita Falls, Texas.
            See all additional business information

            Contact Information

            4006 W Loop 289

            Lubbock, TX 79407-3738

            Get Directions
            Visit Website
            Email this Business
            (806) 771-0687

            Customer Reviews

            4.76/5

            Average of 291 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            41 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            NTS Communications is a publicly traded company (AMEX:NTS) and is Headquartered in Lubbock Texas. We have been serving our customers for over 25 years and "Our mission is to DELIGHT our customers with EXCEPTIONAL products and services at VALUE pric

            Products & Services

            NTS offers Broadband Internet and Data services and a full range of telephone services. We also offer Fiber to the Premise so that we can offer triple play to our customers including digital TV. We also sell Telephone systems and equipment.

            Business Details

            This is a multi-location business.

            Find a Location

            Vexus Fiber has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Vexus Fiber

                4006 W Loop 289 Lubbock, TX 79407-3738

              • Vexus Fiber

                3818 Olton Rd Plainview, TX 79072

              • Vexus Fiber

                2912 Garnett Ave Wichita Falls, TX 76308-1002

              • Vexus Fiber

                312 E 3rd St. Burkburnett, TX 76354

              • Vexus

                3453 Curry Lane Abilene, TX 79606

              Headquarters
              4006 W Loop 289, Lubbock, TX 79407-3738
              Email this Business
              BBB File Opened:
              1/1/1982
              Years in Business:
              43
              Business Started:
              7/29/1981
              Business Started Locally:
              1/1/1982
              Date of New Ownership:
              4/1/1981
              Business Incorporated:
              7/29/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Vexus Fiber, LLC
              • N T S Communications, Inc.
              • NTS of Levelland
              • Pride Network, Inc
              • NTS Inc
              • NTS Telephone Co. LLC
              • N T S Communications
              Business Management
              • Daniel Wheeler
              • James Gleason, President/CEO
              • Keith Davidson, CFO
              • Larry Eby, COO
              • Mr. Brian Borthwick, Director of Operations
              Contact Information

              Principal

              • James Gleason, President/CEO

              Customer Contact

              • Daniel Wheeler
              • Deborah Crawford, Executive Vice President
              • James Gleason, President/CEO
              • Keith Davidson, CFO
              • Larry Eby, COO
              Additional Contact Information

              Fax Numbers

              • (806) 771-9461
                Primary Fax
              • (806) 788-3383
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              41 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/19/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              On August 15th the company Vexus came to my home to install their fiber optic lines. I don't have their service or requested if. At 12 pm I came home for lunch and I notice their truck was parked in my drive way and they had already made a hole right in front of my water meter. I saw a worker pumping water out of their hole. On September 13 I got my water bill and it was twice as much as I normally pay. I had left for vacation for 11 days for the billing cycle charged. I called the city of mission and I was told it was due to consumption but the bill couldn't have been that high since I was gone for 1/3 of the month. I made a complaint with the company but has not been resolver. I am asking for compensation for the overages. I'm requesting for a $60 payment to cover the overages that vexus caused. I called the city and the problem has been fixed but I should not be responsible for the overages. One of their contractors contacted me after the complain I filed on line but the issue has not been resolved or contact me about it after first call.
              Read More
              Read 40 More Complaints

              Customer Reviews

              291 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Theresa H

              10/01/2024

              Love the service they provide have had no issues with streaming or downloads. Highly recommend Vexus!
              Read 290 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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