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          Find a Location

          Refund Advisory Corp has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileRefund Advisory Corp

            Property Tax Consultants
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            This company offers a service to homeowners who may have failed to apply for homestead property tax exemptions. Filing for homestead exemptions can reduce property tax.

            This company offers to file on the homeowner's behalf for the homestead exemption and a portion of the refunds owed to them. This company charges a fee for the service.

            Homeowners do not have to hire a CPA or other business to file with their local appraisal district for a homestead exemption and refund of these taxes.
            See all additional business information

            Contact Information

            2520 K Ave STE 700

            Plano, TX 75074-5342

            Get Directions
            Visit Website
            (972) 665-0637

            Customer Reviews

            1/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            44 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 7/13/2004

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers a service to people who may have a refund available from one or more public agencies in the state of Texas. This company offers to provide information and/or services, for a fee, in an attempt to help them recover a refund/rebate.

            Products & Services

            This company offers a service to people who may have a refund available from one or more public agencies in the state of Texas. This company offers to provide information and/or services, for a fee, in an attempt to help them recover a refund/rebate. Texas Refund Department solicitations suggest that they are an unclaimed funds retrieval service.

            BBB complaints against the company suggest that the company requires an advanced-agreement to pay the company half of all funds retrieved from The State of Texas on behalf of the customer.

            Business Details

            This is a multi-location business.

            Find a Location

            Refund Advisory Corp has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2520 K Ave STE 700, Plano, TX 75074-5342
              BBB File Opened:
              7/12/2004
              Years in Business:
              21
              Business Started:
              9/5/2003
              Business Started Locally:
              9/5/2003
              Business Incorporated:
              9/5/2003
              Accredited Since:
              7/13/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • TRD
              • Texas Refund Department
              • Refund Recovery Bureau
              • Loss Prevention Associates, Inc.
              • Refund Support Department
              • Refund Department
              • Preferred Refunds
              • Refund Recovery Assistance
              • Consumer Refund Advocates
              • Refund Reclamation Assistance
              • Loss Prevention Network
              Business Management
              • Ms. Cecilia Casas, Client Support Manager
              Contact Information

              Principal

              • Ms. Cecilia Casas, Client Support Manager

              Customer Contact

              • Mr. Richard L. Andro, President
              • Ms. Cecilia Casas, Client Support Manager
              • Ms. Leigh Richardson
              Additional Contact Information

              Fax Numbers

              • (866) 367-2981
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              44 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Had a appt with ******* today at 9am. Went over some of the paperwork and proceeded to go through with this at first. After thinking about this and would like not to go through with the property tax refund process. I would like it to be stopped. I called and talked to ***** at 1:46 pm and told her do not process. 10/15/2024
              Read More
              Read 43 More Complaints

              Customer Reviews

              16 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Melisa D

              09/25/2024

              This company has been scamming me. I over paid on my taxes, they said they would help me and it would take up to 90 days to get my refund and we're almost going on a year now and they will not give me the checks that were sent over to them. I call every 60 days to follow up the checks have been issued to them for months now, they keep trying to tell me that the tax office is sending one more check but I have spoken with the tax office as well as a supervisor at the tax office and they're stating there's no more checks this company straight up stole my money and will not send it to me. I have called them to speak with a supervisor and no one will give me any logical answer they just took the money from me. This is not ok. They have not given me a ***** but the tax office said they confirmed that refund ************ already deposited the checks! This is illegal I desperately need help
              Read 15 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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