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            Business ProfileEfficient Home Solutions

            Residential Air Conditioning Contractors
            BBB accredited business

            Contact Information

            1105 E Plano Pkwy STE 2

            Plano, TX 75074-8585

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            Visit Website
            Email this Business
            (972) 235-2600

            Business hours

            7:00 AM - 11:00 PM
            Business Hours
            7:00 AM - 11:00 PM
            7:00 AM - 11:00 PM
            7:00 AM - 11:00 PM
            7:00 AM - 11:00 PM
            7:00 AM - 11:00 PM
            7:00 AM - 11:00 PM
            7:00 AM - 11:00 PM

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            Customer Reviews

            3.63/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/27/2011

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Efficient Home Solutions - Trusted Care for your Heat and Air. Our family of trained HVAC professionals provides North Texas families with heating and air conditioning maintenance, repair, service, sales, and installation.

            Business Details

            Location of This Business
            1105 E Plano Pkwy STE 2, Plano, TX 75074-8585
            Email this Business
            BBB File Opened:
            7/18/2011
            Years in Business:
            16
            Business Started:
            7/1/2008
            Business Started Locally:
            7/1/2008
            Business Incorporated:
            6/14/2010
            Accredited Since:
            12/27/2011
            Type of Entity:
            Corporation
            Alternate Business Name
            • Efficient Home Solutions, Inc
            Hours of Operation

            Primary

            M:
            7:00 AM - 11:00 PM
            T:
            7:00 AM - 11:00 PM
            W:
            7:00 AM - 11:00 PM
            Th:
            7:00 AM - 11:00 PM
            F:
            7:00 AM - 11:00 PM
            Sa:
            7:00 AM - 11:00 PM
            Su:
            7:00 AM - 11:00 PM
            Business Management
            • Mr. David Allen Rivera, President/CEO
            Contact Information

            Principal

            • Mr. David Allen Rivera, President/CEO

            Customer Contact

            • Mr. David Allen Rivera, President/CEO
            • Ms. Karen K. Rivera, Vice President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/20/2022

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Solar pa els were installed over 120 days ago, and are not activated yet. I making payments to the folks that financed panels and still paying my electric bill I was also supposed to get my ductwork replaced but no work has. Even done. They will no longer answer the phone when I call. I would like the cost of the ductwork removed from my bill, so that I can do thos work my self.
            Read More

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tu D

            08/24/2024

            My AC compressor stopped working due to the capacitor failing. Called the front office to schedule appointment. They said don't quote pricing and just that the trip charge would be $99 (weekday afternoon hours and I'm nearby). I assumed the trip charge would count toward to total repair cost like all the other companies. Front desk told me the technician would call on the way and I can ask about pricing then. The technician called and quoted $289 for capacitor + $99 trip charge, total $388. With 2 small children (1 sick) and 103 degree outside, I really had no choice and had to accept it. The technician was nice and did the job in 15min. He upped the capacitor cost to $349, but waived the $99 trip charge at the end. Like other reviewers, this is a bit of price gouging. The capacitor part is just $20 online. The replacement effort is simple. The repair charge worked out to be 17x the part cost. Owner did call back but was not open to any adjustment to a more reasonable price. Would not recommend this company

            Efficient Home Solutions Response

            08/25/2024

            This client system was fixed at a discounted price for the total ticket, he was given a 1yr warranty on the part and he did a have a choice not to accept the price and the technician would have moved on to his next call. We did offer to go out and removed the part if he wanted and he did not want us to do that. either.
            Read 7 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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