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          Find a Location

          Sitterle Homes has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSitterle Homes

            Home Builders
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2015 Evans Rd Ste 100

            San Antonio, TX 78258-7462

            Visit Website
            (210) 494-9192

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            Customer Reviews

            1.25/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/2002

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Sitterle Homes has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2015 Evans Rd Ste 100, San Antonio, TX 78258-7462
              BBB File Opened:
              8/1/1973
              Years in Business:
              51
              Business Started:
              8/1/1973
              Business Started Locally:
              8/1/1973
              Business Incorporated:
              5/22/2009
              Accredited Since:
              7/1/2002
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Sitterle Homes - Austin, LLC
              • Sitterle Homes – Houston
              Business Management
              • Mr. Frank J Sitterle Jr., Vice President
              • Mr. Paul Kummer, CFO
              Contact Information

              Principal

              • Mr. Frank J Sitterle Jr., Vice President
              Additional Contact Information

              Fax Numbers

              • (210) 494-5301
                Primary Fax
              • (210) 494-0180
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Find the right home builder for you

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/05/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              August 2022 - April 2023 $38,187 A lock and leave community and ****** door cabinets We asked Sitterle to match what was described at contract and they refused We have tried to resolve this to no avail - canceled contract Description uploaded, items available upone request
              Read More
              Read 8 More Complaints

              Customer Reviews

              8 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kristin K

              01/26/2024

              I would caution anyone looking to work with Sitterle and tell you to go elsewhere. While the initial interactions were great, my issue has repeatedly been finishes. Their contractors are subpar and I have a specific repeated issue that they say is not under warranty; however, they have attempted to "fix" twice before; the most recent less than a month ago. And now it looks exactly as it did before they came out.

              Sitterle Homes Response

              01/30/2024

              Thank you for the opportunity to respond to your review of our company.  Please see our findings on this matter.  Upon our homeowner submitting a warranty for a repeat issue of cracked grout and cracking caulk, our Builder investigated the shower grout and caulk situation and advised that we would fix for this last time.  We have sent our painters twice before for different areas of separating caulk, as well as our tile contractor twice before for the same area of separating grout caulk.  We have taken the actions necessary to fix any cosmetic issues and/or bring any variance within the standard.  Our Area Manager will deliver a tube of the grout caulk to our homeowner today so they will have if needed in the future for homeowner maintenance.  Since the closing of this home,other contractors not affiliated with our company have performed tasks at the property.
              Read 7 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

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