Business ProfileforA-Star Appliance Repair

Horrible service. On July 15th A Star was contacted by 2-10 **************** to repair my ice maker on my refrigerator. The A Star technician came out (*************************) and looked at the appliance and informed me that the ice maker was non operational and required replacing.He then charged me $115.00 for a service call. He told me that he would call the warranty company and me the next day (July 16) to submit the diagnoses and part number for ordering. The warranty company that contracts A-Star Appliance Repair requires them to submit the appliance diagnosis and part request within 24 to 48 hours of the service call. He did not call me or the warranty company to submit the proper information. The warranty contacted him 3 days after the service call and he told them that he would submit the diagnoses to the and he never did. After one and a half weeks still no response from A Star Appliance, so the warranty company cancelled the work order. I call A Star Appliance Repair today (July 25) and asked why nothing has been done on the warranty work order by them. **** was rude and dishonest and said he had ordered the part. I asked him for the part number and the date of the order and he said he could not access it in his database. Judging from the majority of this business' reviews which are horrible, the owner is more than likely to respond to it with dishonesty and rudeness and not accepting any responsibility but will surely take your money. Horrible service....Dishonest and extremely rude. Avoid A Star Appliance Repair.