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Find a Location

Texas Best Pre-Owned has 1 locations, listed below.

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    Business ProfileforTexas Best Pre-Owned

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/12/2012

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Texas Best Pre-Owned is a car dealership specializing in pre-owned cars and trucks. We service our vehicles, sell our vehicles, and finance our vehicles.

    Products & Services

    Quality Used Cars and Trucks in Terrell, TX.

    Business Details

    Location of This Business
    15672 State Highway 205, Terrell, TX 75160-0934
    BBB File Opened:
    1/29/2009
    Years in Business:
    14
    Business Started:
    11/26/2009
    Business Started Locally:
    11/26/2009
    Business Incorporated:
    3/4/2008
    Accredited Since:
    11/12/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Texas Best Pre-Owned, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Business Management
    • Mr. Jamie R. Wilson, President
    Contact Information

    Principal

    • Mr. Jamie R. Wilson, President
    • Ms. Kelly Wilson, Director

    Customer Contact

    • Mr. Jamie R. Wilson, President
    • Ms. Gina Melton, Manager
    • Ms. Kelly Wilson, Director
    Additional Contact Information

    Fax Numbers

    • (877) 500-9870
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michele H

    1 star

    11/08/2023

    I just purchased a 2009 **** F-150. I initially thought I was purchasing 2006 F350 but the sales man sold it due to a miscommunication via text messaging so the whole time we were signing the contract I initially thought I was signing for the 2006 truck. It wasnt until about half way through signing I realized it was for the 2009 and then he apologized immensely. Nevertheless, thats not the entire reason Im filing this complaint. I signed the contract at the end of the day when they were closing and we rushed through signing. When I got home I looked over things again and saw the total purchase price was significantly more than the price on the windshield. Price on the windshield was $10,711 and price on the contract was $14,460. I didnt understand where the $4000 difference was coming from. When I went in yesterday to have a part fixed the manager explained to me that their bank charges them a processing fee for their loans, then they add it to the total cost of the vehicle when financing. I asked him why this was never explained to me? Because I put down $7000 on a $10000 truck. Had I known this, I would have paid cash for the entire truck. He said since he wasnt here for my contract signing he couldnt explain this. Ironically, the salesman had called in sick this day and could not explain this either. No where on the contract does it specifically state what this extra charge is? Just that it is built into their sales price? This seems strange to me? So after fees and finance charges my original $10,711 truck stated on the contract that its now $18,777.52. That is close to double what the listed price was!!!! On a vehicle that is a 2009. I told him I wanted to go ahead and pay it off to avoid this unnecessary $4000 finance charge that supposedly came from the bank and they said its now not possible. I asked to speak with the owner and he said the same thing. I will be going to the state with this as well to find out the legalities of this.

    Local BBB

    BBB serving North Central Texas

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