We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Long & Foster Companies, Inc has 35 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Long & Foster Companies, Inc

              14501 George Carter Way Chantilly, VA 20151-1787

            • Long & Foster Companies, Inc

              10748 Sudley Manor Dr Manassas, VA 20109-2833

            • Long & Foster Companies, Inc

              11351 Random Hills Rd Fairfax, VA 22030-6081

            • Long & Foster Companies, Inc

              3 Bethesda Metro Ctr Ste 100 Bethesda, MD 20814-6310

            • Long & Foster Companies, Inc

              4733 Bethesda Ave Bethesda, MD 20814-5228

            Business ProfileLong & Foster Companies, Inc

            Real Estates
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            14501 George Carter Way

            Chantilly, VA 20151-1787

            Get Directions
            Visit Website
            Email this Business
            (703) 653-8500

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Long & Foster Companies, Inc has 35 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Long & Foster Companies, Inc

                14501 George Carter Way Chantilly, VA 20151-1787

              • Long & Foster Companies, Inc

                10748 Sudley Manor Dr Manassas, VA 20109-2833

              • Long & Foster Companies, Inc

                11351 Random Hills Rd Fairfax, VA 22030-6081

              • Long & Foster Companies, Inc

                3 Bethesda Metro Ctr Ste 100 Bethesda, MD 20814-6310

              • Long & Foster Companies, Inc

                4733 Bethesda Ave Bethesda, MD 20814-5228

              Headquarters
              14501 George Carter Way, Chantilly, VA 20151-1787
              Email this Business
              BBB File Opened:
              1/19/1997
              Years in Business:
              56
              Business Started:
              1/1/1968
              Business Started Locally:
              11/22/2004
              Business Incorporated:
              11/22/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 0226009158 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

              These agencies may include:

              Department of Professional and Occupational Regulation (DPOR)-VA

              9960 Mayland Drive, Suite 400

              Henrico VA 23233

              (804) 367-8500

              https://www.dpor.virginia.gov/

              BBB records show a license number of 2705084180 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

              These agencies may include:

              Department of Professional and Occupational Regulation (DPOR)-VA

              9960 Mayland Drive, Suite 400

              Henrico VA 23233

              (804) 367-8500

              https://www.dpor.virginia.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Long & Foster - Bethesda Office
              • Long & Foster Real Estate, Inc.
              • Long & Foster Real Estate, Inc. - Scott Purcell, realtor
              • Long & Foster Realtors-Silver Spring
              • Long & Foster Realty
              • Long and Foster Real Estate
              • Long and Foster Real Estate Inc - Jose M Larios Realtor
              • Jose M. Larios, Realtor
              • Long & Foster Real Estate
              • Long & Foster Realtors
              • Long & Foster Realtors - College Park
              • Long & Foster
              • Long & Foster Real Estate Companies, Inc.
              • Long & Foster Realtor
              • Long & Foster/The Prodigy Group
              • Long and Foster
              • Long and Foster Realtors
              • Long & Foster Insurance Agency, Inc
              • Long & Foster Real Estate Co.
              • Long & Foster Real Estate, Inc. (Residential Property Management)
              • Long & Foster, Inc-Coley & Reed
              • McGrath Real Estate Services
              • McGrath Custom Homes
              • McGrath Real Estate Services, Inc.
              Business Management
              • Ms. Brenda B. Shipplett (VA/WV Division), Vice President/General Manager
              • Mr. J. Nicholas D'Ambrosia, Designated Broker
              • Mr. Timothy E. McGrath, President
              Contact Information

              Principal

              • Ms. Brenda B. Shipplett (VA/WV Division), Vice President/General Manager
              • Mr. J. Nicholas D'Ambrosia, Designated Broker
              • Mr. Timothy E. McGrath, President

              Customer Contact

              • Mr. J. Nicholas D'Ambrosia, Designated Broker
              Additional Contact Information

              Fax Numbers

              • (410) 535-6129
                Other Fax
              • (410) 535-1910
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/20/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              So I a Section 8 Voucher holder. I have been searching for a place to move. I was connected to an agent about a home for rent. Tanavia. She took me to see a home that had for rent sign with Listing Agent. *****************************. She inquired that I should immediately apply. After paying multiple of application fees and getting denied. I struggled to get the money to pay application fee of $165. I was able to secure the funds. That same day. Jan 16, 2023. I waited to hear something back.. I was told should not be long as I was the only applicant and the house had been in the Market for rent over 100 days. I texted the agent I worked with ******* on Jan 18th. She said that she hadn't heard back since submitting my application. On Monday said that Landlord did not approve my application. I asked why and she said she did not know. I contacted the listing Agent ****** for an answer. He replied he was not aware that the Owners were not accepting applications. I requested my money back for applying. Application fees are for homes that are accepting and open to sell or rent. The Home is still listed for Rent. He said that ******* should have told me it was not. I contacted the main office to report this and they referred me back to him. Again I am a low income resident who has a section 8 voucher. The listing said Vouchers Welcomed. I have been hustled out of my money that was hard for me to get and give.
              Read 7 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kari T

              10/14/2022

              Long and Foster allow their agents to forge a buyer's offer to terms the buyer refused to sign. I would not make an offer unless I had a 90% loan pre-approval letter to attach, which LF's agent helped me to get. However, my agent did not want the seller to see 'amount to finance 90%' so she changed it to say '80%', which I had refused to authorize. LF allows their agents to 'require' a 6% commission fee as a condition of submitting a buyer's offer. Twice I tried to offer 3% but was told that when using dual agency a buyer needed to offer 6%. As the dual agent LF knew they were being paid 2.4% by the seller and that I would be legally responsible for paying them the difference of 3.4%, or $9,000, for their 'professional services' LF allows their agents to give buyers a property disclosure form that does not comply with the law. My LF agent was looking over my shoulder as I signed each page and remained silent when she saw I didn't notice two questions were missing answers. The answer to both questions was 'yes,' and had I known of these defects I would not have made an offer. Finally, my LF 'found' square footage that was not built by the builder. (How fortunate that it added 3% to the list price, enough to cover the listing agent fee!!!) The sq footage 'found' was not included in teh CAD drawing provided by developer. My LF agent was provisional, or entry level, and by law needed supervision. But this was yet another law that LF doesn't care to follow. As you can tell from above my inexperienced agent was allowed to do whatever she wanted, including forging my offer, at great harm to myself. I would hire a performing circus monkey before hiring anyone representing Long and Foster.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.