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            Business ProfileCentra Health, Inc.

            Health Care

            Contact Information

            1920 Atherholt Rd

            Lynchburg, VA 24501-1104

            Visit Website
            (434) 200-3000

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Centra is a regional healthcare provider based in Lychburg, VA. Hospitals in the Centra family include Lynchburg General, Virginia Baptist, and Southside Community hospitals. Centra offers an array of medical services, including open heart surgery, cardiology, neurosurgery and neurology, women's and children's services, mental health, emergency care, and much more. They also offer primary care and specialty physician practices in the region.

            Business Details

            Location of This Business
            1920 Atherholt Rd, Lynchburg, VA 24501-1104
            BBB File Opened:
            2/27/1989
            Years in Business:
            37
            Business Started:
            12/1/1986
            Business Incorporated:
            5/8/1962
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Lewis Addison, Senior Vice President
            • Mr. Michael Elliott, Interim CEO
            • Ms. Diane Ludwig, Media & Communications Manager
            Contact Information

            Principal

            • Mr. Lewis Addison, Senior Vice President
            • Mr. Michael Elliott, Interim CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/11/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            My husband and I are somewhat confused. We have gotten 3 or 4 bills due, each with different amounts. $1722.46, $1586.94 and $1556.25. We were told by our insurance company that we would only have to pay $250 as that is the maximum amount according to the Centra Health website. Imagine our surprise when we received these bills. The website needs to be changed!! We can't believe we were charged such an outrageous amount for a prostate MRI!! Of course we don't qualify for financial aid since we are right at the limit. My husband hasn't had a raise in 27 years. He couldn't afford to quit his job and start over. Centra Health prices are astronomical and someone needs to find out why. It's a really sad thing when you work all if your life to lose everything because of medical bills. He should just quit his job and live on the government like everyone else in this country. Thanks for taking time to read this.
            Read More
            Read 18 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul M

            10/11/2024

            My Doctor sent to for a CT scan that was performed by Centra on September 13, 2024. On October 4 I realized that I had not heard from my doctor about my results. I call the doctor's office and leave message. October 7 doctor realizes they do not have test results. The office has to go onto Centra's website for the results. Once results were reviewed I was told to go to the ER immediately!!!. If this was such an urgent matter then why did Centra not send the results of the CT scan to my physician. It is my understanding from the doctors office that this is not the first time they have had issues with Centra. Can't send results in a timely manner yet they want to be paid in a timely manner. They need to do better. ZERO STARS
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Western Virginia

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