Business ProfileforBerglund Chevrolet Buick

I'm writing to let someone know I already had an vehicle that I purchased from Berguland I have had my Chevrolet Trax for 3yrs nothing was wrong with the only problem I had was my battery went bad and I was able to get another one, I last year kept receiving a letter from the dealership saying someone wanted to by my car so I ignored it at first and I still kept receiving the letters. One day I went into the dealership my sister and I spoke with a salesman and asked him why I was receiving these letters about someone wanted to buy my car, he explained to me and my sister that they are getting rid of the Chevrolet Trax cars, he literally told my sister and I we can get you into something else I explained to him I didn't want to get rid of my car the next thing you know he was getting figures for me on others car he explained to my sister and I we can get you into something today well that day was August the 4th of 2023 the car salesman quoted some figures and I explained to him that I did not want to go higher than the car payment that I already had he reassured my sister and I that wouldn't happen so when we got to the finance department the car payment went up so my car payment went from $484.00 to $650.00 the car that I have now you can tell that the car has been hit I had to purchase the valve stem covers for the car my key fob what I used to lock the door has tape on it the salesman gave me a number to get in contact with someone to get me another key fob for the car I don't think it should be my responsibility to do that meanwhile I have never missed a car payment with this dealership this is not the only car I have had they explained to me by making on timely payment it has increased my credit score. I have never experienced the service that I have received from the car dealership, I had my Chevrolet trax for 3yrs and never missed a payment the car I have now today will be my 6month payment and still have not been late you cannot do people wrong.