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            Business ProfileWaterworks Hot Tubs & Pools

            Pool Contractors

            Contact Information

            3042 Orange Ave NE

            Roanoke, VA 24012-6328

            Visit Website
            (540) 344-7177

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            3042 Orange Ave NE, Roanoke, VA 24012-6328
            BBB File Opened:
            5/15/1992
            Years in Business:
            36
            Business Started:
            1/1/1988
            Business Incorporated:
            6/17/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Waterworks of Roanoke, Inc.
            • Waterworks Pools Spas & Outdoor Living
            Business Management
            • Mrs. Particia Maas, Sec./Treas
            • Mr. William Maas, President
            Contact Information

            Principal

            • Mrs. Particia Maas, Sec./Treas
            • Mr. William Maas, President

            Customer Contact

            • Mr. William Maas, President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Steve T

            06/09/2022

            Bill and his staff have done an excellent job in maintaining our pool. In addition they installed new liner and went up above considering the crazy weather, Bill himself came over the weekend to finish the job. He kept his promise and delivered. Customer service in the store is outstanding every employee in the store is well knowledgeable of pools maintenance and always willing to show and teach how to do things and save cost. I called 4 pool companies when we purchased the house and not a single one was willing to come out to the house and inspect the pool. In fact the original pool company told me they had no interest in maintaining our pool. Waterworks has always gone up and above and been here when we need them.

            Waterworks Hot Tubs & Pools Response

            06/13/2022

            Thank you Mr. ******** for the BBB review and the great photos on Google. Thank you for your patience as we worked through your repairs.We are all glad to know you are happy with the work done. It is good of you to acknowledge the work was well done and everyone here appreciates the review. WaterWorks

            Local BBB

            BBB Serving Western Virginia

            More Info on Local BBB

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