Business ProfileforAlars, Inc.

My Husband purchased a 1998 Jeep Grand Cherokee from Alars Inc. on February 29, 2024 we started having issues with the Air conditioner shortly after, then 3 months later the 1st gear in the Transmission is gone. He purchased the Warranty which I have attached but they only want to cover $2000 of a $4500 estimate. WE DO NOT HAVE $2500 THAT'S WHY WE HAVE ALWAYS PURCHASED THE WARRANTIES WITH THE VEHICLES WE HAVE PURCHASED FROM THEM. He went to speak with the Owner of Alars on June 6, 2024 & AL told him it was his problem & he wasn't doing anymore favors. (What favors??) We just wanted the car fixed. WHY HAVE THE WARRANTY IF A SERIOUS ISSUE ISN'T GOING TO BE FIXED????? Then he treats my husband like dirt for wanting the car fixed that they sold. He was told when he got it they hadn't had time to drive it or check things & if he had any problems with it just come by & let them know which he did. The Owner Al told ***** who worked on the car for the A/C not to put anymore work into the car. Al also told my Husband that he hadn't paid anything on the A/C that they had worked on twice. ISN'T THAT WHAT THE WARRANTY IS FOR THAT THEY PUSH ON EVERYBODY??????? This is not how you run a Business. My husband has known these people for many years & for him to be done this way isn't saying much for them on their end. NOT TO MENTION CHARGING 19% INTEREST ON THEIR VEHICLES. We have taken the vehicle back to them but it needs to be repaired we don't want anyone else getting ******* over by them or treated the way my Husband has been treated.