Business ProfileforOnlineDivorce.com

This business is all about robbing you for as much money as you can, they say it's 100 percent satisfaction guarantee and they say if you file a refund request within 30 days of purchases the service they will refund the full amount other then the ***** activation fee. But if you even answer one question on the questionnaire to fill out the divorce papers they will no longer refund the money, so basically you can only get a refund if you do absolutely nothing. I purchased the platinum service which is ****** and they still charge you ****** for the basic service. I was under the impression that they send the divorce papers to both myself and my spouse with the platinum service but that was not the case, so when I received my papers I requested a refund of the ****** for the platinum service, and they informed me since they sent the papers and since I filled out the questionnaire they will not refund it. I requested the refund long before 30 days, and the only thing they had done is send me the papers in the mail, which the only difference from the basic service is I download the papers if using basic, I filed the divorce on my own because I saw no reason to send papers back and fourth because it would take longer, and they justify keeping the 399 for platinum even though I didn't continue with the service, just because they mailed me some papers. They didn't even have to file the papers or do any part of their job for the platinum service. And they only let you speak to the refund people thru email. They would not transfer me to a refund department over the phone, nor would they let me speak to a supervisor, they are a complete scam company simply stealing your money for services they did not complete, and all they do over the phone is repeat a script and don't actually answer questions you ask outside of the script. Stay away from these people and file on your own if you value your time and money.

We are sorry for the frustrations you've experienced. 

We have emailed you and addressed these matters, including how you utilized our services. In our last correspondence, we offered to call you to discuss our services and refund policy in greater detail. Please respond to our email if you'd like to schedule a call.