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          AQuality Pools, Spas and Stoves LLC has 1 locations, listed below.

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            Business ProfileAQuality Pools, Spas and Stoves LLC

            Pool Contractors

            Contact Information

            2040 Robert C Byrd Dr

            Beckley, WV 25801-8321

            Visit Website
            Email this Business
            (304) 860-1977

            Business hours

            8:30 AM - 4:30 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            8:30 AM - 4:30 PM
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2040 Robert C Byrd Dr, Beckley, WV 25801-8321
            Email this Business
            BBB File Opened:
            5/15/2020
            Years in Business:
            5
            Business Started:
            2/1/2019
            Business Incorporated:
            2/1/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            8:30 AM - 4:30 PM
            Su:
            Closed
            Business Management
            • Mr. Tom Shupe, Owner
            • Mrs. Laura Shupe, Co-Owner
            Contact Information

            Principal

            • Mr. Tom Shupe, Owner

            Customer Contact

            • Mr. Tom Shupe, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rosetta H

            08/23/2024

            My mother who is in her 70s purchased a pool here in May and was told that it would be set up the first or second week of July. She paid the full amount. $7900, in cash, for this pool. It’s the end of August and the grandchildren have returned to school so she went in and ask for her money back. She has her receipt and complete proof of purchase, however she was told that only the owner could issue a refund and he was not available to sign a check. She still has not received her money. The store manager is of no help and makes it very clear that customer service is absolutely not a priority there. Since this occurred we are seeing reviews online of stories exactly like this were customers have been treated horribly and this company has taken their money without ever providing a product or they have not completed set up and will not respond when customers reach out. I do not recommend ANYONE doing business with these people! It’s a nightmare!

            Local BBB

            BBB Serving Canton Region & Greater West Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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