Business ProfileforCommunications Plus, Inc

On 5/1, I emailed West Side Telecommunications a PDF containing the filled out paper ******** discount application and required information. This was to qualify for a $9.25 discount on my monthly phone bill. MIss Georgette G A**** emailed me back and said that somebody will email you in a week. Well, on May 22th, I sent her a print screen showing that I was on ******** and she finally email me back and said that she needed a confirmation # from the ******** website. Back in February, I sent them a paper application and they sent it back and told me to go the the local Department of Health and Human Resources (DHHR) instead of telling me to go to the website. But I digress, I went to the website and gave it the require information and I sent a print screen of what Miss A**** wanted and email it to her. Come 5/31, received my bill no discount. In June I email DHHR, hoping they can help me, but not dice. At the end of June, I received another bill without a discount so I email ************************* the support email, asking them to call Miss A**** to help her to get me the discount. That didn't help either, so I complained in an email on 8/13, that since I was unemployed and on ********, that my company was paying the bill for me and that the telephone company was over charging my business. I got an email from her stating that she was on vacation until the 19th. After 8/20 my certification of my ******** application expired. So I recertified and emailed the information that she need, so I can start the whole process all over again. So I am coming to you to help me get the monthly discount and the $37 that the telephone company overcharging my business from May until August.