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          D&R Heating & Cooling, LLC has 1 locations, listed below.

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            Business ProfileD&R Heating & Cooling, LLC

            Residential Air Conditioning Contractors

            Additional business information

            Additional Info:
            Mr Frank Douglas is also listed in BBB files as the owner of Douglas Building and Remodeling. A separate report is available for that business at www.bbb.org. 
            See all additional business information

            Contact Information

            1807 Staunton Tpke

            Parkersburg, WV 26104-8659

            Visit Website
            Email this Business
            (304) 607-2902

            Business hours

            8:00 AM - 4:30 PM
            Business Hours
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers residential and commercial HVAC services including repair and installation, heat pumps, air purifiers, gas and electric heating systems.  

            Business Details

            Location of This Business
            1807 Staunton Tpke, Parkersburg, WV 26104-8659
            Email this Business
            BBB File Opened:
            7/15/2015
            Years in Business:
            23
            Business Started:
            8/1/2001
            Business Incorporated:
            11/5/2004
            Licensing Information:
            • WV Contractors
              West Virginia Department of Commerce
              West Virginia Division of Labor 
              749 B  Building  6, Capitol Complex
              Charleston, WV  25305  
              P: 304-558-7890
              F: 304-558-2415  

              License Search
              http://www.wvlabor.com/newwebsite/Pages/contractor_searchNEW.cfm
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Shaun Douglas, President
            • Mr. Frank Douglas, Owner
            Contact Information

            Principal

            • Mr. Frank Douglas, Owner

            Customer Contact

            • Mr. Shaun Douglas, President
            • Mr. Frank Douglas, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/14/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            This has been a nightmare. Tyler came to do quote and promised per attachment. He then was no longer with the company and it took two weeks to get the unit, then it quit working July 4th and took them a business week to get there (promised by Tyler service the same day per attached Text copy). Also purchased 1 yr. maintenance contract (per quote shown) and have tried for 2 months now (texts attached) with no one showing up for the PREPAID Maintenance as promised.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lou J

            09/09/2024

            D&R Heating & Cooling acquired a local company we had used previously so we called them to diagnose and replace components on our system - an evaporator coil and a problem with our heat pump. They never fixed anything the 1st time - they generally had to come back 2 or more times. The final visits were around Labor Day. Having relatives who worked in HVAC, the last 2 or 3 times they came to do repairs, we kept asking about replacing the capacitor. They ignored us and replaced the defrost board- the unit worked for about 15 minutes before the fan froze up. I then had a relative pick up a $15 capacitor- he installed it Sept. 4th and everything is working. The technicians were nice but apparently not trained properly. I called the company to ask for labor costs to be refunded. He refused to talk with me or return my call.

            Local BBB

            BBB Serving Canton Region & Greater West Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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