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          Find a Location

          American Public University System has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • American Public University System

              303 W 3rd Ave Ranson, WV 25438-1000

            • American Public University System

              10110 Battleview Pkwy Ste 200 Manassas, VA 20109-2375

            • American Public University System

              10110 Battleview Pkwy Ste 114 Manassas, VA 20109-2380

            Business ProfileAmerican Public University System

            Colleges and Universities
            Multi Location Business

            Contact Information

            303 W 3rd Ave

            Ranson, WV 25438-1000

            Get Directions
            Visit Website
            (304) 724-3704

            Customer Reviews

            2.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            American Public University System has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • American Public University System

                303 W 3rd Ave Ranson, WV 25438-1000

              • American Public University System

                10110 Battleview Pkwy Ste 200 Manassas, VA 20109-2375

              • American Public University System

                10110 Battleview Pkwy Ste 114 Manassas, VA 20109-2380

              Location of This Business
              303 W 3rd Ave, Ranson, WV 25438-1000
              BBB File Opened:
              6/1/2001
              Years in Business:
              22
              Business Started:
              5/21/2002
              Business Incorporated:
              5/21/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • American Military University
              • APUS
              • American Public University
              Business Management
              • Ms. Caroline Simpson, Assistant Controller
              • Ms. Marcie Baetcke, Vice President of Marketing
              • Ms. Megan Hines, Manager
              Contact Information

              Principal

              • Ms. Caroline Simpson, Assistant Controller
              • Ms. Marcie Baetcke, Vice President of Marketing
              • Ms. Megan Hines, Manager

              Customer Contact

              • Ms. Caroline Simpson, Assistant Controller
              • Ms. Marcie Baetcke, Vice President of Marketing
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/28/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              On 6/21/2023 *********************** dropped a course at APUS that was paid for by credit card, in the amount of $1296.25. It has been 7 days and no refund to my credit card. There is no written policy stated regarding credit card refunds and the standard is 7-10 days. Need help getting a refund because this schools' admin is terrible and it is difficult getting them to correct any issues in their department.
              Read More
              Read 11 More Complaints

              Customer Reviews

              7 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dana C

              09/21/2024

              Where should I begin? While the courses have been amazing, this school is one big disappointment. It is a rouge school that does not follow policy, an administration that lies habitually, and tons of jealousy and drama. This school needs an overhaul. Some of the people are sick. Unethical in nature. Collective evil at an occultic level. If you experience any problems report them immediately to the Attorney General, **** and the ***********************. Some professors are really good. You can really glean from their experiences. Too many target students, especially civilian students. If you are a civilian, you can make it here. Most of the military folk who attend this school have tons of experience but are not strong academically. You will study hard. However, don't expect fairness and integrity from these people. They are entitled bullies who hide their dirt well and will never meet you face to face. Do not tolerate their bs.
              Read 6 More Customer Reviews

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